2022 Exelon Hiring Update
Our hiring process looks a bit different today as a result of the COVID-19 pandemic, with 100 percent virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference. Those who apply for employment with Exelon must be fully vaccinated against COVID-19 as a condition of hire (i.e., have received two doses of a two-dose vaccine, or one dose of a single-dose vaccine), subject to approved requests for exemption.

Exelon was recently separated into two publicly traded companies, Exelon and Constellation. Exelon is the parent company for our fully regulated transmission and distribution utilities, delivering electricity and natural gas to more than 10 million customers. Constellation is the largest supplier of clean energy and sustainable solutions to homes, businesses and public-sector customers across the continental U.S., backed by more than 31,000 megawatts of generating capacity consisting of nuclear, wind, solar, natural gas and hydro assets. If you are looking for career opportunities in commercial, generation or home services, please visit jobs.constellationenergy.com for more information.

Mgr Energy Acquisition Ops

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Location: BALTIMORE, MD, United States
Organization: Baltimore Gas & Electric Co
Job ID: 239829
Date Posted: Jun 7, 2022
Job: Gov't and Regulatory Affairs

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Job Description

Description

Be a part of something powerful at America's premier energy provider!

At Exelon, we are united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities, Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are empowered to evolve and advance our careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come and stay. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives and health and retirement benefits.

PRIMARY PURPOSE OF POSITION

Responsible for interaction and communication with retail suppliers operating in the electric retail choice marketplace. Manages daily operations associated with BGE's supplier coordination tariff, customer billing and EDI (electronic data interchange) functions.  Management responsibility for the design, testing, implementation and documentation of the rules, policies, business processes and systems required to successfully implement new State legislative programs.  Manage Analysts in Unit, perform supplier account management and business processes as required and support other organizations with design and implementation of strategic initiatives.

Note: Position may be required to work extended hours, including 24x7 coverage during storms or other energy delivery emergencies.


PRIMARY DUTIES AND ACCOUNTABILITIES

  • Management responsibility for account management activities for Retail Electric Suppliers (RESs).  Responsible for ensuring inquiries from retail market participants are addressed and resolved including questions and issues associated with retail customer metering, billing, enrollments, tariffs.  Facilitate proactive communications associated with current and future retail choice market structures.  (30%)
  • Responds to inquiries by Suppliers concerning retail choice issues including, customer switching, metering, billing, etc. Manages issues to resolution. Responsible for the daily functions, business processes and systems required to produce and deliver historical retail customer usage data resulting from market participant data requests and billing market participants for those services.  Responsible for dispute resolution, marketplace tracking, and communications. (20%)
  • Promotes safety, diversity and engages employees in an environment that fosters open communication and high performance. Fosters development and coaching for employees and provides timely feedback regarding group and individual performance. (20%)
  • Represents Exelon/BGE in external relations with retail electric suppliers, state regulators, consumer advocates.  Interfaces with several Exelon internal departments such as Legal, Regulatory, Customer and Marketing Services, Exelon Generation, and Transmission Operations. (20%)
  • Directs the management of retail choice agreements between BGE and Electric Choice Suppliers. Communicate requirements and implement business processes required for new RESs to successfully register and participate in retail choice programs.  Provide direct supervision and support for Unit Analysts. (10%)


JOB SCOPE

  • The Electric Retail Choice program currently serves over 315,000 customers in BGE’s service territory.  Retail market design issues affect the entire BGE business model. Daily processes affect retail customer billing, short-and long-term load and financial forecasts and after-the-fact reporting and settlement throughout BGE.  BGE Electric Supplier Services continually works with senior members of Strategy & Regulatory Affairs, Regulatory & External Affairs, Customer Operations, and Energy Acquisition in performing daily responsibilities and supporting strategic initiatives. Interfaces with external groups such as Public Service Commission staff, and Office of Consumer Advocate staff. Actively promotes customer satisfaction and employee engagement activities. Provide performance feedback to employees and provide input to Sr Mgr for final performance ratings and resulting AIP adjustments.
  • Reports: Direct 6 exempt employees and 1 Staff Aug Contractor

Qualifications

MINIMUM QUALIFICATIONS

  • Bachelors Degree in business or related field and a minimum of 8-10 years of relevant experience, or, in lieu of a Bachelors degree, a minimum of 12-14 years of relevant experience.
  • Significant knowledge of processes and functions of the wholesale energy market.
  • Significant experience in wholesale energy markets, including transmission and retail electric and gas operations.
  • Knowledge of regulatory and strategic issues associated with electric utility industry restructuring and specifically BGE retail choice functions and processes.
  • Strong preference for technical background, financial aptitude, strong interpersonal skills, and excellent communication skills.
  • Specialized skills in negotiating, leadership, planning and decision making. Proven skills in managing change, influencing regulatory rulemakings and implementing new technologies.
  • Demonstrated competency in Exelon leadership fundamentals: safety, passion, stretch, focused actionable planning, ownership& accountability, leadership engagement, communication, personnel development, employee involvement, diversity, standardization, continuous improvement and celebration.


PREFERRED QUALIFICATIONS

  • An advanced degree is preferred.

 

 

 

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