Sr Training Specialist

Job Description

Description

Be a part of something powerful at America's premier energy provider!

At Exelon, we are united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are empowered to evolve and advance our careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come and stay. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives and health and retirement benefits.

PRIMARY PURPOSE OF POSITION

The Senior Training Specialist is a content expert and/or training process expert who develops and delivers training that integrates business processes with skills and knowledge required for employees to safely and effectively perform job duties. Provides coaching and guidance to Training Specialist and Associate Specialist, as well SME Adjunct Instructors. The Senior Training Specialist, in a craft delivery position, partners with Engineering and Methods organizations to research and develop standards, procedures and processes for the business. Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.

PRIMARY DUTIES AND ACCOUNTABILITIES

• Deliver Technical Training content required for new hire and incumbent employees to perform job duties safely and in accordance with Delivery procedures and fundamentals. (50%)
• Design, develop and maintain complex technical training materials utilizing the systematic approach to training from the analysis phase through evaluation (20%)
• Partner with the Line Curriculum Review Committees and Joint Union Management Training committees to determine the technical requirements and priorities for training programs. (10%)
• Collaborates with Line and Training contacts to develop innovative and effective performance improvement solutions. (10%)
• Evaluate training effectiveness through appropriate student evaluation and post training effectiveness evaluations making modifications to the program design to increase program efficiency. Utilize the Learning Management System and perception to document training activities., (5%)
• Manage large-scale training projects. (5%)

JOB SCOPE

The Senior Training Specialist is responsible for timely development and delivery of training to meet customer requirements. The Senior Training Specialist will model and reinforce the expectations of line management in the conduct of all training activities and provide direct feedback to line and training supervision if employee performance does not meet expectations. Travel may be required for Training related activities.

Qualifications

MINIMUM QUALIFICATIONS

• Minimum: Bachelor's degree in Business or related AND 5 - 8 years related business experience, or in lieu of Bachelor's degree, a minimum of 9 - 12 years relevant business experience is required.
• Demonstrated written, verbal communications and presentation skills
• Strong observation, evaluation, coaching and feedback skills
• Computer skills in Windows and business applications.

PREFERRED QUALIFICATIONS

• Training content development skills, Excel / Advanced Excel skills, Proficiency in PowerPoint or presentation development skills
• Organizational skills, superb oral and written communication skills.
• Captivate or Langevin professional training or experience is beneficial.
• Success with multi-tasking, being agile, resilient and adaptable