Job Description
Description
At Exelon, we've got a place for you!
Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.
Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.
Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!
PRIMARY PURPOSE OF POSITION Manage the processes of customer payments, misapplied payments, balancing and bank deposits within the Customer Care organization. Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.
PRIMARY DUTIES AND ACCOUNTABILITIES- Operate customer cash processing equipment and systems to process customer payments (cash and check). Balance cash drawer and prepare bank deposits. Research and locate misapplied payments, adjust customer accounts for payment posting errors and process customer deposit payments. (50%)
- Maintain daily records for monthly reports and distribute to appropriate area, and communicate with various departments with the correction, removal or transfer of money. (25%)
- Assists in maintenance of department records, maintenance of customer records (update name, mailing address, or phone number) and store and destroy confidential records in accordance with appropriate regulations to ensure compliance (25%)
JOB SCOPE- Will be responsible to manage the processes of customer payments, misapplied payments, balancing and bank deposits within the Customer Care organization Job activities also include interfacing with customers, Customer Care and other departments across the organizations that interact with cashier operations.
- Maintain accurate reporting and maintenance of department and customer records.
Qualifications
MINIMUM QUALIFICATIONS- High School Diploma or equivalent, with a minimum of x years relevant experience
- Demonstrated general knowledge and understanding of bookkeeping and accounting
- Demonstrated relevant cashiering experience
- Proficient with PC windows environment and typing skill
- Demonstrated strong communication skills, math ability/computational skills
- Demonstrated ability to work independently, strong management / leadership skills, customer awareness and ability to create value.
- Ability and willingness to travel to various PHI locations as required. Ability and willingness to work extended and non-standard hours as required.
- Must possess a valid driver's license
PREFERRED QUALIFICATIONSExelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.
VEVRAA Federal Contractor