2022 Exelon Hiring Update
Our hiring process looks a bit different today as a result of the COVID-19 pandemic, with 100 percent virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference. Those who apply for employment with Exelon must be fully vaccinated against COVID-19 as a condition of hire (i.e., have received two doses of a two-dose vaccine, or one dose of a single-dose vaccine), subject to approved requests for exemption.

Exelon was recently separated into two publicly traded companies, Exelon and Constellation. Exelon is the parent company for our fully regulated transmission and distribution utilities, delivering electricity and natural gas to more than 10 million customers. Constellation is the largest supplier of clean energy and sustainable solutions to homes, businesses and public-sector customers across the continental U.S., backed by more than 31,000 megawatts of generating capacity consisting of nuclear, wind, solar, natural gas and hydro assets. If you are looking for career opportunities in commercial, generation or home services, please visit jobs.constellationenergy.com for more information.

Interconnection Specialist

Location: Carneys Point, NJ, United States
Organization: PHI Service Company
Job ID: 238992
Date Posted: Jul 14, 2022
Job: Transmission

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Job Description

Description

At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


PRIMARY PURPOSE OF POSITION

The Interconnection Specialist plays a central role in the Distributed Energy Resource (DER) interconnection process, by efficiently and accurately processing customer and developer applications for interconnection, and acting as the primary point of contact for applicants throughout the interconnection life cycle. The Interconnection Specialist has primary responsibility to establish and maintain positive, effective working relationships with developers and customers seeking to interconnect DERs to the distribution system, while delivering a Premier Customer Experience throughout the process.


PRIMARY DUTIES AND ACCOUNTABILITIES
  • Develop and maintain productive relationships with customers, developers, contractors, and other stakeholders to ensure a Premier Customer Experience with the interconnection process. Act as primary liaison with applicants throughout the interconnection life cycle to address their needs and expectations. This includes assisting applicants with navigation and use of online interconnection tools; and providing guidance to, and resolving a variety of issues for, applicants such as applicable regulatory requirements and tariffs, and addressing incomplete or inaccurate applications. (30%)
  • Process customer and developer applications for interconnection of DERs, received either via the online interconnection application tool, email, or via hard copy application. This includes initial review of applications for completeness and technical accuracy and processing associated payments from customers. (25%)
  • Manage the timely, efficient processing and transfer of required interconnection documentation (e.g., applications, study agreements, contracts, certificates of completion, permission to operate) with customers and developers (10%)
  • Build and leverage effective working relationships with internal process stakeholders, and facilitate timely, efficient workflow between stakeholder organizations including Capacity Planning, Project Management, New Business, Net Metering, Billing, etc. (10%)
  • Ensure accurate and timely input of information into the tool, including communications with applicants, uploading relevant documentation, and maintaining current application status. (5%)
  • Interface with various Exelon enterprise programs and systems (e.g., Asset Suite 8) to facilitate processing of interconnection applications, and produce status, performance, and other process reports, as needed. (5%)
  • Assist with management of metrics and resource performance including cycle times and workload volumes. Report performance to appropriate internal and external stakeholders and management. (10%)
  • Assist with the management of special interconnection related process improvement projects. (5%)

JOB SCOPE
  • The Interconnection Specialist is generally the primary point of contact with for interconnection customers and developers seeking to interconnect DERs to the distribution system. As such, this role has responsibility to establish and maintain positive, effective working relationships with developers and individual customers, and ensuring a Premier Customer Experience throughout the process.
  • The Interconnection Specialist communicates the status and next steps for interconnection applications with developers and individual customers. The Interconnection Specialist works as part of the team to manage process improvement projects.
  • The Interconnection Specialist also becomes the customer 'point person' for interconnection projects and ensures the timely transfer of information with customers and developers, while facilitating efficient, seamless processing of the customers' applications throughout the interconnection life cycle.
  • This role is critical to the successful implementation of customer interconnection projects, and continued compliance with regulatory requirements for interconnection of distributed generation facilities.
  • Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.

Qualifications

MINIMUM QUALIFICATIONS
  • Minimum Bachelor's degree with 2-5 years of experience; or in lieu of a degree, must have minimum of 6-9 years of relevant business experience.
  • Experience demonstrating skill providing a Premier Customer Experience, including: Investigating, resolving and following up on customer inquiries; Using a customer information system to verify applicant information, if necessary,
  • Experience demonstrating skill building and maintaining professional relationships.
  • Experience demonstrating skill using PC-based word processing, spreadsheet, database, presentation, and e-mail software and the Internet portal to perform work functions.
  • Ability to understand basic electrical concepts (e.g., voltage, current, power, energy)
  • Ability and willingness to adhere to applicable safety regulations and policies, and to demonstrate a commitment to safety.
  • Must successfully pass a Criminal History Background Check which consists of a 7-year criminal records check for felony convictions, if applicable Preferred:

PREFERRED QUALIFICATIONS
  • Knowledge of utility distribution grid interconnections, net metering, renewable energy
  • Working knowledge of enterprise programs and systems that enable distribution interconnections, such as Asset Suite 8, GIS, customer information systems, etc.
  • Associates or Bachelor's degree in engineering or a related technical field
  • Knowledge of regulatory issues affecting DER interconnection and metering.
  • Experience demonstrating skill identifying trends/metrics and/or recommending best practices for policies and procedures.
  • Working knowledge and understanding of how to ensure compliance with interconnection regulations.
  • Experience demonstrating skill using utility or industry customer information systems.

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

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