Item

Accountability

%

1

Supports effective organizational change management while working with team members and business partners to effectively complete OCM deliverables such as stakeholder analysis, change impact analysis, establishing and mobilizing change networks, drafting and organizing communications such as road shows, lunch and learns, newsletter articles, talking points, and measuring and monitoring end user adoption and readiness

50

2

Uses prescribed guidelines or policies to provide support to the IT Organizational Change Management (OCM) function and execute change management programs and activities applying the Exelon IT OCM Methodology (Prosci®), processes and tools

25

3

Support and participate in organizational change management tasks as directed by the OCM manager including writing stories, interviewing stakeholders, updating SharePoint sites, and developing presentations

15

4

Support employee engagement activities including meetings, videos, broadcast events, webinars, lunch & learns, and more

10

Minimum:

Preferred:

• 2-4 years working knowledge and experience with Organizational Change Management
• Bachelor’s degree in Business Management, Change Management, Communications/Marketing, or related discipline.
• Prosci® Change Management certification and experience.
• Data analysis and synthesis skills; experience with MS Excel.
• Experience working on project implementations, technology solutions and/or working at a large consulting firm, utility, or other regulatory company.
• Experience/knowledge of Organizational Change Management principles, methodologies, and tools. 
• Effective communication skills including active listening skills and adapting communications style as needed to best suit the audience and situation.
• Ability to plan, develop, and deliver creative, visually impactful, consistent messages in a systematic, ongoing manner, involving the right people at the right time.
• Demonstrate ability to operate in a fast, complex, and changing environment.

• Bachelor’s degree in Organization Development, Communications, Industrial/Organizational Psychology or related field

• Experience with data visualization tools such as PowerBI and Tableau.

• Visual and graphic design experience and ability to efficiently translate complex messages into user-friendly deliverables including, but not limited to infographics, newsletters, training, and presentations using tools such as MS Office and Adobe Creative Suite.