2022 Exelon Hiring Update
Our hiring process looks a bit different today as a result of the COVID-19 pandemic, with virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference.

Exelon was recently separated into two publicly traded companies, Exelon and Constellation. Exelon is the parent company for our fully regulated transmission and distribution utilities, delivering electricity and natural gas to more than 10 million customers. Constellation is the largest supplier of clean energy and sustainable solutions to homes, businesses and public-sector customers across the continental U.S., backed by more than 31,000 megawatts of generating capacity consisting of nuclear, wind, solar, natural gas and hydro assets. If you are looking for career opportunities in commercial, generation or home services, please visit jobs.constellationenergy.com for more information.

Claims Coordinator

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Location: Newark, DE, United States
Organization: PHI Service Company
Job ID: 236455
Date Posted: Feb 10, 2022
Job: Legal & Claims

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


Provides detailed administrative and systems support to the Damage Prevention and Claims Department. Performs a multitude of duties and varied special projects to support both department and business unit's goals with minimum of supervision. Participate in the handling of select multiple property damage claims. Coordinate the billing and collection process for assigned Company damage claims. Note: Position may be required to work extended hours, including 24x7 coverage for storms or other energy delivery emergencies.


  • Coordinate the billing and collection for cases involving damage to Company property. Identify and obtain information and documentation essential for case disposition, participate in settlement negotiations, establish and monitor extended payment arrangements, prepare and distribute related correspondence and monitor case status. (50%)
  • Provide general office and secretarial support to the Claims groups including typing, transcription, file maintenance, handling inquiries and other office support functions. (35%)
  • Interface with other departments in Exelon Energy including Audit Services and corporate accounting. (5%)
  • Recommends policy and procedural changes within the support area to ensure both client & customer satisfaction. (5%)
  • Handle confidential data and matters in a professional and efficient manner. (5%)


  • Coordinate billing and collection of Company damage cases up to $15,000 and property damage cases up to $2,500.
  • Provide a high level administrative support to include conducting research, preparing statistical reports, handling information requests and performing Administrative Assistant functions.
  • Enter data into the accounting software system and perform basic accounting functions.
  • Coordinate and schedule interviews and meetings.
  • Compose and prepare correspondence and reports.
  • Perform timekeeper / Payroll duties for the department.



High School Graduate or equivalent and 5-7 years of related experience. Knowledge of Claims handling process and systems. Proficient in computerized Information Systems


Associates or Bachelors degree.

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

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