Claims Coordinator

Job Description

Description

At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


PRIMARY PURPOSE OF POSITION

Provides detailed administrative and systems support to the Damage Prevention and Claims Department. Performs a multitude of duties and varied special projects to support both department and business unit's goals with minimum of supervision. Participate in the handling of select multiple property damage claims. Coordinate the billing and collection process for assigned Company damage claims. Note: Position may be required to work extended hours, including 24x7 coverage for storms or other energy delivery emergencies.

PRIMARY DUTIES AND ACCOUNTABILITIES

• Coordinate the billing and collection for cases involving damage to Company property. Identify and obtain information and documentation essential for case disposition, participate in settlement negotiations, establish and monitor extended payment arrangements, prepare and distribute related correspondence and monitor case status. (50%)
• Provide general office and secretarial support to the Claims groups including typing, transcription, file maintenance, handling inquiries and other office support functions. (35%)
• Interface with other departments in Exelon Energy including Audit Services and corporate accounting. (5%)
• Recommends policy and procedural changes within the support area to ensure both client & customer satisfaction. (5%)
• Handle confidential data and matters in a professional and efficient manner. (5%)

JOB SCOPE

• Coordinate billing and collection of Company damage cases up to $15,000 and property damage cases up to $2,500.
• Provide a high level administrative support to include conducting research, preparing statistical reports, handling information requests and performing Administrative Assistant functions.
• Enter data into the accounting software system and perform basic accounting functions.
• Coordinate and schedule interviews and meetings.
• Compose and prepare correspondence and reports.
• Perform timekeeper / Payroll duties for the department.

Qualifications

MINIMUM QUALIFICATIONS

High School Graduate or equivalent and 5-7 years of related experience. Knowledge of Claims handling process and systems. Proficient in computerized Information Systems

PREFERRED QUALIFICATIONS

Associates or Bachelors degree.

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor