2022 Exelon Hiring Update
Our hiring process looks a bit different today as a result of the COVID-19 pandemic, with 100 percent virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference. Those who apply for employment with Exelon must be fully vaccinated against COVID-19 as a condition of hire (i.e., have received two doses of a two-dose vaccine, or one dose of a single-dose vaccine), subject to approved requests for exemption.

Exelon was recently separated into two publicly traded companies, Exelon and Constellation. Exelon is the parent company for our fully regulated transmission and distribution utilities, delivering electricity and natural gas to more than 10 million customers. Constellation is the largest supplier of clean energy and sustainable solutions to homes, businesses and public-sector customers across the continental U.S., backed by more than 31,000 megawatts of generating capacity consisting of nuclear, wind, solar, natural gas and hydro assets. If you are looking for career opportunities in commercial, generation or home services, please visit jobs.constellationenergy.com for more information.

Operations Manager

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Location: HOUSTON, TX, United States
Organization: Constellation New Energy, Inc.
Job ID: 236322
Date Posted: Feb 4, 2022
Job: Production/Operations

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Job Description

Description

Constellation is seeking a qualified professional with proven experience and results to join our Retail Operations team as a Manager.   

PRIMARY PURPOSE OF POSITION         

  • The Manager position within Retail Operations is responsible for managing and coordinating the activities and operations of the teams in the assigned business function areas. The manager will maintain an advance understanding of the workflow activity and business process mapping as well as the current industry and regulatory requirements within the assigned teams. The manager will guide the team through complex workflow issue resolution and evaluate the integrity of system controls providing direction and support for innovation where needed. The manager will proactively communicate with other teams to avoid or fully remediate issues that cross multiple functional areas.      

PRIMARY DUTIES AND ACCOUNTABILITIES

Workflow Monitoring and Performance Improvement:

  • Guide team through complex issues and execute remediation. Encourage and practice curiosity and exploration to develop better ways of delivering the right solutions. Review and evaluate the integrity of internal controls and the reliability of control procedures/metrics.             
  • Cross Functional Communications and Risk Mitigation:
  • Effectively communicate with department leadership and other departments to address and resolve business issues. Maintain an advance understanding of industry and regulatory requirements within own team. Proactively communicate with other teams to avoid or fully remediate issues that cross multiple business function areas.                 
  • Innovation and Functional Knowledge Collaboration:
  • Innovates workflow processes with focus and intent, creating the solutions that matter most for our customers. Maintain an advance understanding of business process mapping and workflow activity within own team. Proactively challenge the status quo to automate and improve processes. Collaborate with other functional teams to provide recommendations for ongoing workflow innovation.                    

Team Development:

  • Work with team to design and execute development plans addressing communication, leadership, technical skill training, and increasing industry knowledge. Define personal development goals and objectives for team. Create opportunities to develop team.  

Comprehension/Adherence of Policies and Controls:

  • Communicate proactively across multiple groups to avoid or fully remediate issues as it relates to UDC/ISO market rule changes. Ensure that all Sarbanes-Oxley (“SOX”) Key Controls and other company policies are followed.           

POSITION SCOPE

  • Level and depth of manager duties: responsible for team leads, individual contributors and contractors
  • Budget accountability, impact on asset management, and organization revenue:  Budget accountability for managing team expenses and other team related costs.
  • Level of independence, decision-making authority or strategic planning accountability: High level of independent decision making while considering many factors such as business risk, legal risk, enforceability of contracts. Provides capital improvement recommendations to pursue that will increase efficiency and effectiveness in managed business area
  • Number of direct reports (Span of Control): Manages 7-10 direct reports   
  • Internal and external contact relationships: Key external contacts include Utility Supplier Representatives and Constellation Vendors. Key internal contacts include the Leadership Team, Retail Sales, Federal and State Regulatory and Policy Groups, Customer Care, Contract Administration, Billing, Pricing, Forecasting and Legal.

Qualifications

POSITION SPECIFICATIONS

Minimum:                   

  • Bachelor’s degree in business, engineering, or related discipline
  • 5 or more years in equivalent business experience
  • Demonstrative management/leadership skills (3 or more years of leadership/management experience)
  • Proven ability to develop a team through recruitment, training and personal development
  • Ability to effectively and professionally communicate, in oral or written form, with internal and external parties
  • Ability to work well under stressful situations
  • Ability to make quick and independent decisions earning credibility
  • Excellent organizational, time management skills
  • Results driven and team oriented
  • Strong interpersonal skills         
  • Bachelor’s degree in Business Administration, Finance, Management, Management Information Technology or Supply Chain Management

Preferred:

  • Prior experience in the retail energy industry and/or regulated energy industry
  • Prior experience in using CRM and/or Order-to-Cash workflow systems
  • Working knowledge of UDC/ISO market EDI transactions

 

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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