An Important Message about Exelon Recruitment during COVID-19

We hope that you and your loved ones are managing through this challenging and uncertain time. The COVID-19 pandemic has demanded unprecedented changes to our daily lives. That said, what hasn’t changed for us is the vital work we do, and our commitment to ensuring the safety of our candidates, employees, customers, and communities. While our hiring process looks a bit different today, with 100 percent virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference. As always, you can find our available opportunities here. We truly appreciate your continued interest in opportunities with Exelon and our family of companies.

Those who apply for employment with Exelon must be fully vaccinated against COVID-19 as a condition of hire (i.e., have received two doses of a two-dose vaccine, or one dose of a single-dose vaccine), subject to approved requests for exemption.

Supervisor New Business-Large Projects

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Location: OAKBROOK TERRACE, IL, United States
Organization: ComEd
Job ID: 235481
Date Posted: Dec 19, 2021
Job: Distribution

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Job Description

Description

At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!

 

PRIMARY PURPOSE OF POSITION

Responsible for providing safe and reliable designs for overhead and underground service for single phase and three phase commercial, industrial and residential customers. These responsibilities include managing the design processes required to provide service per customer service application requirements. The supervisor must work closely with other internal work groups (Work Management, ESO, Construction and Maintenance, Field & Meter Services, Standards, Distribution Pricing, and Real Estate) to assure that customer requested need dates are tracked, scheduled and completed with appropriate priority. This position is also responsible for customer satisfaction related to design scope, schedule, responsiveness, accurate project cost, and CIAC collection. New Business Supervisors also provide financial oversight and assist Manager in developing budgeting forecasts Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.


PRIMARY DUTIES AND ACCOUNTABILITIES

  • Provide leadership and direction for the New Business management.
  • Supervise technical employees within New Business Large Projects Design Team to ensure adherence to company standards, policies and procedures by members of the work group. Enforce all applicable company, city, state and federal safety rules and regulations. (20%)
  • Establish and manage the customer interaction to ensure that the New Business employees are focused on the customers' needs and are delivering customer focused service.
  • Provide input for the preparation of designs and implement corrective measures as required. Participate in related New Business meetings and conference calls. Monitor performance of all key indicators.
  • Supervise employee performance by setting standards, monitoring work load, and auditing job quality to ensure the organizational goals are met. Coach individuals for continued quality and improved performance.
  • Identify training needs within the work group, job specific and cyclic, and schedule appropriate instruction.
  • Serve as a lead role in promoting safety by conducting office and field safety audits and participate in a SRP role.


JOB SCOPE

  • Major responsibilities include supervising the administration of engineering and construction drawings for complex systems and large projects associated with utility infrastructure installation, removal or modification. 
  • Provide technical assistance to engineering technicians and associate design technicians
  • Interface with manger to determine Work Plan and discuss resource and work load issues. Provide performance updates and process improvements.
  • Responsible for proper application of rate policies and company standards by supervised personnel and adopt best practices for the supervision of customer requests.
  • Interface with Work Management, Construction and Maintenance, Standards, Distribution Pricing, and Real Estate to build consensus in work practices and achieve improved customer satisfaction.
  • Applies technical knowledge to help promote a safe work environment and to enhance customer satisfaction

Qualifications

MINIMUM QUALIFICATIONS

  • 5 -8 years internal utility company experience (e.g., ComEd, PECO), or equivalent external experience
  • 4 or more years internal supervisory experience (e.g., ComEd, PECO, BSC, ExGen), or receive acceptable rating on Supervisory Assessment
  • Ability to work independently and as a team member, including the ability to handle conflicting priorities in a multi-tasking environment.
  • Strong interpersonal, problem solving, motivational, negotiation, time management, and oral/written communication skills are required.
  • Ability to create effective working relationships with employees, customers, other departments, and outside agencies.
  • Knowledge of company safety, rate and various operating policies and procedures.
  • Ability to solve technical problems and to have a working knowledge of computers and desktop applications, with emphasis on basic knowledge of CIMS, Passport and TED.
  • Knowledge of the Work Management process.
  • Demonstrated ability to build consensus, establish trust, communicate effectively and foster culture change.
  • Working Knowledge of the design, construction and operation of the distribution system.


PREFERRED QUALIFICATIONS

Bachelor's degree or graduate level work in Engineering, Business Administration or related field.


Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor
 

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