An Important Message about Exelon Recruitment during COVID-19

We hope that you and your loved ones are managing through this challenging and uncertain time. The COVID-19 pandemic has demanded unprecedented changes to our daily lives. That said, what hasn’t changed for us is the vital work we do, and our commitment to ensuring the safety of our candidates, employees, customers, and communities. While our hiring process looks a bit different today, with 100 percent virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference. As always, you can find our available opportunities here. We truly appreciate your continued interest in opportunities with Exelon and our family of companies.

Those who apply for employment with Exelon must be fully vaccinated against COVID-19 as a condition of hire (i.e., have received two doses of a two-dose vaccine, or one dose of a single-dose vaccine), subject to approved requests for exemption.

Service Analyst

Location: CHICAGO, IL, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 234072
Date Posted: Nov 29, 2021
Job: Information Technology - Staff

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Job Description

Description

At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!

 

PRIMARY PURPOSE OF POSITION

Analyze and solve problems in the HR technology portfolio working with our business partners and suppliers. Provide technical guidance to internal and external colleagues from a variety of disciplines. Promote process and technology improvement through data-driven analysis, application of standard methodology principles and innovation.  Works under general supervision with the guidance of a Senior Service Analyst or Manager.

Our team values efficiency, adaptability and out of the box thinking.  Join us in applying your analytical and technical skills to the many opportunities in this complex problem domain.  Making HR work better improves the experience of every employee in our company, and you can be part of it.


PRIMARY DUTIES AND ACCOUNTABILITIES

  • production support and troubleshooting (20%)
  • minor enhancements (20%)
  • project development and support (20%)
  • SPP training and oversight (20%)
  • systems inventory and evaluation (10%)
  • innovation (10%)


JOB SCOPE

  • direct support of HR applications
  • integrations between HR applications and other systems
  • documentation and inventories of HR-related IT assets
  • other tools and innovations to benefit the team and Exelon as a whole

 

Qualifications

MINIMUM QUALIFICATIONS

  • 6+ years relevant post-secondary education + work experience
  • proficient with Excel and other industry-standard productivity tools for professionals
  • strong problem-solving skills
  • ability to analyze and modify software and information systems
  • proficiency in software development and support methodologies
  • written and verbal communication skills


PREFERRED QUALIFICATIONS

  • BS Computer Science
  • PowerBI and other reporting technologies
  • 1+ years experience with cloud solutions
  • exposure to Boomi, Apigee and/or Informatica
  • Demonstrated aptitude for, Analytical Thinking, Problem Solving, Software Design
  • Commitment to Teamwork and Attention to Detail.
  • Experience with Windows and UNIX/Linux operating environments

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

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