An Important Message about Exelon Recruitment during COVID-19

We hope that you and your loved ones are managing through this challenging and uncertain time. The COVID-19 pandemic has demanded unprecedented changes to our daily lives. That said, what hasn’t changed for us is the vital work we do, and our commitment to ensuring the safety of our candidates, employees, customers, and communities. While our hiring process looks a bit different today, with 100 percent virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference. As always, you can find our available opportunities here. We truly appreciate your continued interest in opportunities with Exelon and our family of companies.

Those who apply for employment with Exelon must be fully vaccinated against COVID-19 as a condition of hire (i.e., have received two doses of a two dose vaccine, or one dose of a single dose vaccine), subject to approved requests for accommodation.

Sr Community Rel Specialist

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Location: Mays Landing, NJ, United States
Organization: PHI Service Company
Job ID: 234440
Date Posted: Nov 16, 2021

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Job Description

Description

At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


PRIMARY PURPOSE OF POSITION

This job is responsible for providing support to PHI’s Energy Assistance Outreach initiatives as well as building and managing critical relationships in the community with all targeted stakeholders (community based organizations, program agencies, non-profits, etc).


PRIMARY DUTIES AND ACCOUNTABILITIES

  • Works to ensure that all programs,initiatives, and activities are planned are in accordance with unit and corporate goals and objectives.
  • Analyzes and evaluates overall effectiveness of energy assistance programs, outreach initiatives and activities to ensure corporate objectives with customer needs are met. Strategically initiates and executes in-person and virtual initiatives and activities in tandem with corporate messaging,partner messaging, program policy and customer energy assistance needs.
  • Develops and maintains essential internal and external relationships.Fosters and supports community based organization partnerships, low-income initiatives and other corporate programs recognizing the extrinsic and intrinsic impacts these relationships have on the company image and its financial success.
  • Identifies, collaborates, and provides relevant information to cross- divisional Company stakeholders in support of program activities.
  • Works in cooperation with internal stakeholders  on community and local affairs issues by strategically implementing outreach initiatives  and or activities that will improve corporate image and customer satisfaction and promote enrollment in Energy Assistance Programs.
  • Anticipates and works with internal stakeholders to remediate customer issues as determined in engagements in community meetings, neighborhood associations, and other public affairs associated activities.

JOB SCOPE

Works under minimal supervision, relying on knowledge, skills and judgment acquired through education and relevant experience to plan and accomplish assigned tasks and goals. Duties and tasks are generally varied with some complexity.  Has authority to resolve most questions and problems and refers only most complex issues to higher levels.

Qualifications

MINIMUM QUALIFICATIONS

 

  • Bachelor’s degree in public relations, marketing, or related discipline and at least 5 - 8 years related experience including at least 5 years experience in customer/community relations; customer relations, communications, public relations, marketing or related field, OR in lieu of a Bachelors degree, a minimum of 9 -12 years of relevant experience.
  • Demonstrated ability to develop and maintain positive relationships, utilizing effective interpersonal skills both inside and outside the Company.
  • Demonstrated ability to communicate effective while conveying an impression which reflects favorably upon the public relations of the Company.
  • Demonstrated ability to effectively analyze relevant information, excel in analytical thinking and excels in adjusting work procedures and processes for maximum efficiency.
  • Ability to craft and make effective presentations that are well researched and highly credible
  • Demonstrated ability to use a personal computer

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

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