An Important Message about Exelon Recruitment during COVID-19

We hope that you and your loved ones are managing through this challenging and uncertain time. The COVID-19 pandemic has demanded unprecedented changes to our daily lives. That said, what hasn’t changed for us is the vital work we do, and our commitment to ensuring the safety of our candidates, employees, customers, and communities. While our hiring process looks a bit different today, with 100 percent virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference. As always, you can find our available opportunities here. We truly appreciate your continued interest in opportunities with Exelon and our family of companies.

Those who apply for employment with Exelon must be fully vaccinated against COVID-19 as a condition of hire (i.e., have received two doses of a two-dose vaccine, or one dose of a single-dose vaccine), subject to approved requests for exemption.

Sr. Analyst - Retail Energy

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Location: BALTIMORE, MD, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 233670
Date Posted: Nov 16, 2021
Job: Administration

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


Responsible for the account management, business processes and systems required for Retail Electric Suppliers (RESs) to register and succeed in a restructured retail environment in accordance with State legislation and rules and policies as approved by the Public Service Commission (PSC) and BGE.  Responsibility for the design, testing, implementation and documentation of the rules, policies, business processes and systems required to successfully implement new State legislative programs. Perform supplier account management and business processes as required. Support IT projects, such as system upgrades and regulatory required enhancements, through knowledge of IT project management and user acceptance testing. 

Note: Position may be required to work extended hours, including 24x7 coverage in support of storms or other energy delivery emergencies.


  • Responsible for account management activities for RESs.  Responsible for ensuring inquiries from retail market participants are addressed and resolved including questions and issues associated with retail customer metering, billing, enrollments, tariffs, and market participant requirements in the PJM wholesale marketplace. Communicate requirements and implement business processes required for new RESs to successfully register and participate in retail choice programs.  Participate in PSC Retail Choice related workgroups for regulatory projects.
  •  Ensuring the daily functions, business processes and systems required for market participants to enroll in retail choice programs are fully documented and accomplished accurately and in accordance with BGE’s Electric Service Rates & Tariffs, BGE’s Electricity Supplier Coordination Tariff, Code of Maryland Regulations (COMAR), business rules and policies.  Management responsibility for performance of RESs processes and retail customer billing analyses.  Responsible for the daily functions, business processes and systems required to produce and deliver historical retail customer usage data resulting from market participant data requests and billing market participants for those services. 
  • Responsible for the successful design, testing, implementation and documentation of the business processes and systems required to successfully implement new State legislative programs and strategic initiatives.  Responsibilities include working across departments to design, test, implement and document associated rules, policies, business processes and systems. 
  • Support the design, testing, implementation and change management of IT project enhancements and system upgrades.

POSITION SCOPE The management of energy, capacity, transmission service and ancillary services purchased and delivered by the Department exceeds $6 billion annually. Market design issues affect wholesale procurement methodologies and costs and retail tariffs, billing, and revenues. Daily processes affect short-and long-term load and financial forecasts, real-time operations and after-the-fact reporting and settlement throughout the Company. Department members continually work with senior members of Customer Operations, Regulatory and External Affairs, Transmission Operations, Finance, Accounting, and outside consultants in performing daily responsibilities and supporting strategic initiatives.



  • Bachelor’s degree in engineering, finance or related field and minimum 5 - 8 years of experience or in lieu of bachelors degree, a minimum of 9-12 years of relevant experience.
  • Strong interpersonal and excellent written and verbal communications skills
  • Ability to solve complex problems and make decisions


  • Pursuit or completion of MBA
  • Utility industry experience.

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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