An Important Message about Exelon Recruitment during COVID-19

We hope that you and your loved ones are managing through this challenging and uncertain time. The COVID-19 pandemic has demanded unprecedented changes to our daily lives. That said, what hasn’t changed for us is the vital work we do, and our commitment to ensuring the safety of our candidates, employees, customers, and communities. While our hiring process looks a bit different today, with 100 percent virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference. As always, you can find our available opportunities here. We truly appreciate your continued interest in opportunities with Exelon and our family of companies.

Sr. Systems Administrator

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Location: BALTIMORE, MD, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 232869
Date Posted: Sep 14, 2021

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Job Description

Description

At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


PRIMARY PURPOSE OF POSITION

Candidate will possess the experience and skills to support and optimize in an advanced role within the Exelon IT organization by providing expert technical guidance, direction and insight to project managers and stakeholders regarding IT system solutions and improvements being deployed within the enterprise environment. Must possess expert & skillful abilities to optimize and maintain high priority and complex IT system initiatives and project solutions [to include both cloud, non-cloud and hybrid cloud models].

 

In addition The Sr. Systems Administrator will be responsible for acting as the Site Coordinator for various Exelon Data Centers and critical sites. This role will include scheduling with facilities preventative maintenance for critical facilities infrastructure supporting the data centers. Responsible for recycling and decommission of critical IT assets at the sites. In addition this role will require leadership and mentorship for the junior members.

PRIMARY DUTIES AND ACCOUNTABILITIES

  • Support projects, planning, maintenance and operations. Consults and advises leadership, project teams, application/service support teams and end users to optimize availability and performance analysis for potential changes related to [Insert systems here]. Provide technical expertise and guidance for maintaining performance and reliability of key IT solutions.
  • Work closely with leadership and the team to develop future improvement plans, resource requirements, migrations strategies, and project schedules to improve service delivery and efficiency. Understand other technologies and service offerings and their impact to the delivery of [cloud based/hybrid/on-prem] services.
  • Establish evaluation, testing, lab and mockup solutions as needed. Serve as a senior resource and mentor in assigned daily support and deployments to operations and ensure solutions meet business requirements and established metrics (SLA’s). Responsible for operating and maintaining complex solutions at the component level, including hands-on configuration, leading troubleshooting efforts and optimization of metrics for [cloud based/hybrid/on-prem] services.
  • Provide feedback and guidance to leadership and peers to risks identified during business impact analysis, site risk assessments and disaster recovery planning.
  • Maintain technical knowledge and business acumen within our own discipline or function.


POSITION SCOPE

 

  • Position interacts with all levels of employees, including executives, vendors, involved in performance, maintenance, review, approval, testing and communication of business plans and services
  • Position has expertise in Microsoft or Oracle technologies and the integration of these services
  • Position has senior level expertise and hands-on competency in platform or application area of expertise, and tools/systems associated with these functions.
  • Work under minimal supervision.
  • Mentors junior-level team members and others.

Roles & Responsibilities:

Responsible for Ticket Queue Management including but not limited to: • Planning /coordinating with vendors, other IT groups for all activities occurring in the data center • Planning, execution of ServiceNow requests (physical installs, add, change, remove, etc…) • Documentation; Inventory, management updates • Asset recycling • Data Center health alarm response • Incident response and closure related to data center Facility Support & Routine Maintenance : • Facility callouts, responding to alarms for high temp, power failures, etc. • Remote monitor checks (HVAC, CDU(s), computer room, etc.) • Manage stock, manage space for safety, dock work, parts orders, etc. • Escort vendors and contractors performing work in the DCs, etc. Additional Roles & Responsibilities (E03): Site Coordinator: • Site lead for junior team members • Scheduling with facilities Preventative Maintenance on Critical infrastructure • Maintaining and reporting out on site monthly metrics and preventative maintenance

 

Qualifications

MINIMUM QUALIFICATIONS
  • Bachelor’s Degree (Computer Science or related field) and 5 – 8 years' experience (IT infrastructure support, application support, [cloud computing], disaster/recovery, etc.) or 9 – 12 years equivalent job experience.
  • Demonstrated consulting, presentation, and project management skills.
  • Demonstrated expert proficiency in at least two operational domains such as storage, compute, database, collaboration, application design, [cloud hosting and related technologies]
  • Ability to travel domestically.
  • 24/7 on-call rotational duties

PREFERRED QUALIFICATIONS
  • Master’s Degree
  • Project Management Professional (PMP) certification.
  • Certification in area of expertise

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

EEO is the Law Poster
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