An Important Message about Exelon Recruitment during COVID-19

We hope that you and your loved ones are managing through this challenging and uncertain time. The COVID-19 pandemic has demanded unprecedented changes to our daily lives. That said, what hasn’t changed for us is the vital work we do, and our commitment to ensuring the safety of our candidates, employees, customers, and communities. While our hiring process looks a bit different today, with 100 percent virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference. As always, you can find our available opportunities here. We truly appreciate your continued interest in opportunities with Exelon and our family of companies.

Sr. Services Analyst - IT

Location: Newark, DE, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 232934
Date Posted: Jul 26, 2021

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!



Performs and/or manages activities relating to planning, designing, building, and maintaining high quality solutions, products and processes. Creates and assigns detailed tasks to subordinates. Expected to work under minimal supervision.   Technology Expert in Outage Management Solutions







Perform, manage and appropriately document work activities relating to projects, sub-projects, or processes.

• For projects: plan, design, and build high quality IT software solutions in accordance with IT project management standards.

• For operations and application maintenance and support: plan and lead IT activities required to manage service level agreements. Assist others in planning and prioritizing work and work schedule.



Assist in creation of documentation for products and services. Use best practices to improve products and services provided to business unit partners, and monitor adherence within Team/Group to standards as defined within the Management Model



Maintain and enhance engagement with business and IT partners and other stakeholders



Establish positive team environment by proactively assisting and training less experienced personnel. Provide performance and development feedback as required



Maintain technical knowledge and business acumen within own discipline or function



Lead innovative OMS technology research and apply with an eye on continuous improvement








  • Bachelor’s degree in Computer Science or related discipline and typically 5 to 8 years experience in (Oracle  OMS Technologies – data model, interfaces, SQL reporting solutions ) or equivalent combination of education and work experience.
  • Appropriate technical skills - Extensive experience demonstrating skill performing analysis, design, programming and testing in procedural languages (Python, JAVA, C, VC++, VB, Unix scripting/operating systems, etc.).
  • Strong problem solving and analysis ability.
  • Excellent communications skills (written and verbal)
  • Strong knowledge of IT Change Control and Source Control methodologies.
  • Knowledge of business practices pertaining to Electric Operations.
  • Experience leading small IT projects or sub-teams and knowledge of IT project management.


  • Experience with Oracle’s OMS data model and associated DB languages ( PLSQL, SQL,etc.)
  • Experience with OMS configuration and application architecture.
  • Experience with Application web server configuration  and associated web languages (html, JS, CSS, JSP )
  • Experience with the Object Oriented paradigm
  • Experience demonstrating skill creating and supporting applications across multi-platform environments.
  • Experience demonstrating skill using formal IT change control philosophy to administer various tiers of enterprise-level applications (development, stage, production).  Includes creating formal change control documentation.


Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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