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Damage Prevention Investigator

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Location: OAKBROOK TERRACE, IL, United States
Organization: ComEd
Job ID: 232466
Date Posted: Jul 9, 2021

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


Investigate dig ins resulting in damage to ComEd facilities and make determinations as to who is at fault that will assist the claims group in collecting for the cost of repair. Intervene on jobsites to stop unsafe digging practices and follow up with training advice and assistance. Assist locators and excavators in a proactive manner to reduce dig ins to ComEd facilities. Protect the Companys assets and self-insured retention by managing the field investigation of Bodily Injury and Property Damage claims (including those claims in which litigation has been filed) as well as cases involving damage to company property. Temporarily fill in for the Supervisor and Manager on an as needed basis.

Note: Position may be required to work extended hours, including 24x7coverage for storms or other energy delivery emergencies


- Document damages through investigation process and assist claims in collection for damages by interpreting findings. Document work practices of locators and excavators that cause damages, provide training and other resources to correct/change work practices. Train and mentor new Liability Reps and Damage Prevention Investigators.

- Intervene on the job and corporately with excavating and locating companies to prevent damage to ComEd facilities.  Provide ongoing assistance through collaboration with Construction and Maintenance on difficult locates to ensure facilities are marked as required by the Illinois Damage Prevention Act.

- Investigate occurrences of underground cable damages, Bodily Injury, Property Damage and Company Damage incidents, determine root cause(s) and assign fault.  Testify as a witness in court proceedings on behalf of the company.

- Proactively contact and intervene with companies that damage ComEd facilities multiple times. Track and document the damages, meet with company executives, safety personnel and schedule necessary training to reduce damages to ComEd  facilities.

- Participate in locating quality assurance program field auditing of work

- Take a leadership role in existing or start a new local area Damage Prevention Councils supported by JULIE Corporation and ComEd.



Bachelor Degree in related field and 2-5 years experience in or directly related to two (2) of the following three (3) areas: Underground locating of buried facilities, excavation of underground facilities, and/or claims/security, OR, in lieu of Bachelors degree, 6-9 years of related experience. Extensive automobile travel and flexible work hours will be required. Basic computer skills- ability to use MS Word, Excel, Access, and e-mail required.  Acceptable driving record is a condition of employment. Specialist will also need to the ability to develop skills required to perform training on techniques for underground locating and excavating



Investigate dig in that result in damage to ComEd facilities using the Illinois Underground Utility Facilities Damage Prevention Act. (JULIE law) and PA One Call as a guide. Respond to and coordinate the investigation of major incidents (gas explosions, fires and electrocutions) including significant company damage events on a 24-hour basis. Meet with customers/claimants, witnesses, etc. to obtain facts of incidents. Evaluate damages and make a liability determination. Understanding the law, deductive reasoning and a common sense approach to construction and locating activities are needed when making an at fault determination. Facilitate open communication between ComEd, locate contractors and excavators to minimize the opportunities to damage ComEd facilities. Document investigations in a manner, which will assist claims in collecting on the cost to repair ComEd facilities which is approximately $5M - $7M. Operate with wide latitude for unreviewed action. Act as Company Representative in depositions and litigations. Provide educational services to internal and external constituencies; assist in the training of new DPS', LR's and Contractors. Serve on root cause investigation teams to provide the Claims viewpoint in these activities.

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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