An Important Message about Exelon Recruitment during COVID-19

We hope that you and your loved ones are managing through this challenging and uncertain time. The COVID-19 pandemic has demanded unprecedented changes to our daily lives. That said, what hasn’t changed for us is the vital work we do, and our commitment to ensuring the safety of our candidates, employees, customers, and communities. While our hiring process looks a bit different today, with 100 percent virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference. As always, you can find our available opportunities here. We truly appreciate your continued interest in opportunities with Exelon and our family of companies.

Supervisor Security Ops Support Team

This job posting is no longer active.

Location: Newark, DE, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 231688
Date Posted: Jun 23, 2021

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!

Primary Duties and Accountabilities
- Supervise and oversee Security Operations Analysts 40%
- Oversee system architecture changes, upgrades, and system integrations 30%
- Develop training and systems support for end users 10%
- Contribute to Security Operations processes, procedures, and best practices 10%
- Manage system update and related outages 10%


Position Specifications

- Bachelor’s degree in Computer Science, Information Technology, Criminal Justice or related discipline and 5 years or more of experience or equivalent combination of education and work experience. 
- Strong communication skills, both written and oral
- Knowledge of PC/desktop workstation applications: Microsoft Word, Excel, Outlook, PowerPoint, etc.
- Ability to work effectively under high stress situations
- Ability to rapidly assess and respond to life safety and security incidents
- Proficiency on the following systems: CCure 9000, ExacqVision, Andover Continuum, Pelco Control Point, Compass, DMP, D3, JIRA, PassagePoint, Exelon Alert
- Knowledge of: Exelon business structure, ESOC policies and procedures, Exelon NERC CIP policies and procedures, substation operation, and CISS policies and procedures
- Advanced degree
- Technical certifications related to electronic security systems, IT networks, and/or physical security protection
Job Scope
- Ensure efficient operation of intrusion detection, access control, and video systems
- Track and identify system alarm performance issues, manage alarm performance remediation, and ensure effective integration of systems with CISS teams and Exelon Business Units
- Work independently

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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