An Important Message about Exelon Recruitment during COVID-19

We hope that you and your loved ones are managing through this challenging and uncertain time. The COVID-19 pandemic has demanded unprecedented changes to our daily lives. That said, what hasn’t changed for us is the vital work we do, and our commitment to ensuring the safety of our candidates, employees, customers, and communities. While our hiring process looks a bit different today, with 100 percent virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference. As always, you can find our available opportunities here. We truly appreciate your continued interest in opportunities with Exelon and our family of companies.

Analyst, Receivables Management

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Location: CHICAGO, IL, United States
Organization: Constellation New Energy, Inc.
Job ID: 232334
Date Posted: Jul 3, 2021

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Job Description

Description

At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


PRIMARY PURPOSE OF POSITION
The Analyst, Receivable Management is responsible for daily commercial collection activities in accordance with established policies, practices and procedures.


PRIMARY DUTIES AND ACCOUNTABILITIES
  • Responsible for collection of customer accounts receivable balances
  • Research and resolve unidentified customer payments
  • Research and reconcile discrepancies relating to customer accounts
  • Prepare reporting detailing at-risk/delinquent customers
  • Daily prioritization and managing collection activities calling on past-due customers using a variety of methods (email, letters, phone calls, 3rd party as-needed).
  • Participate in Customer account reviews with management
  • Coordinate collection activity with sales, marketing and customer care departments

JOB SCOPE
This position has no supervisory duties or direct reports. The position has direct impact on Cash Collection activities and impacts company bad debt expense through collection activities performed. Must be able to make independent decisions when necessary. Delivers excellent customer service to internal/external customers, including but not limited to customers and internal. Interacts with departments such as Sales, Marketing, Customer Service, Transaction Management and Billing. Extensive interaction with management as needed. Must be flexible in scheduling time and expected to be a participant in meetings. Limited decision making levels per DOFA. Supervison from department Manager required.

Qualifications

MINIMUM QUALIFICATIONS
  • Completion of High School diploma or equivalent (such as GED)
  • At least 2 years related experience including commercial collections experience.
  • Knowledge of computer applications such as Microsoft Word and Excel
  • Demonstratable verbal and written communication skills
  • Analytical skills, attention to details and problem solving techniques
  • Must be able to make independent decisions
  • Must be able to work in an open & team-oriented environment

PREFERRED QUALIFICATIONS
  • Four year degree: equivalent experience will be considered on a case by case basis
  • Commercial collections experience within the energy industry.
  • Proficient in Microsoft Office Applications (Word, Excel, PowerPoint, and Access)
  • Excellent and professional verbal and written communication skills
  • Strong analytical skills, exerienced negotiation skills, strong attention to details and problem solving techniques
  • Strong organizational and time-management skills with a main focus prioritizing workload and multi-task as necessary
  • Must be able to make independent decisions and escalate issues to management when appropriate

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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