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Sr Training Specialist

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Location: CONSHOHOCKEN, PA, United States
Organization: PECO Energy Company
Job ID: 232140
Date Posted: Jun 29, 2021

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


The Senior Training Specialist is a content expert and/or training process expert who develops and delivers training that integrates business processes with skills and knowledge required for employees to safely and effectively perform job duties. Provides coaching and guidance to Training Specialist and Associate Specialist, as well SME Adjunct Instructors. The Senior Training Specialist, in a craft delivery position, partners with Engineering and Methods organizations to research and develop standards, procedures and processes for the business.

Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.


  • Deliver Technical Training content required for new hire and incumbent employees to perform job duties safely and in accordance with Delivery procedures and fundamentals.
  • Design, develop and maintain complex technical training materials utilizing the systematic approach to training from the analysis phase through evaluation
  • Partner with the Line Curriculum Review Committees and Joint Union Management Training committees to determine the technical requirements and priorities for training programs.
  • Collaborates with Line and Training contacts to develop innovative and effective performance improvement solutions.


  • Manage training schedule for PECO Gas Contractors.
  • Create and manage all Gas Contractor Profiles in Learning Management System (LMS). 
  • Track and record all PECO Gas contractor training in Learning Management System (LMS).
  • Proctor and provide LMS support during Operator Qualification Testing for PECO Gas Contractors
  • To gather, collect, record, track, verify data and information from multiple sources for inclusion into the Learning Management System (LMS) for PECO Gas Contractors.
  • Respond to routine verbal and written requests for information and reporting from internal and external sources.  Examples include Gas Department Management and PUC.
  • Evaluate training effectiveness through appropriate student evaluation and post training effectiveness evaluations making modifications to the program design to increase program efficiency. Utilize the Learning Management System and perception to document training activities.
  • Manage large-scale training projects.


The Senior Training Specialist is responsible for timely development and delivery of training to meet customer requirements. The Senior Training Specialist will model and reinforce the expectations of line management in the conduct of all training activities and provide direct feedback to line and training supervision if employee performance does not meet expectations. ; Travel may be required for Training related activities.



  • Bachelors degree in Business or related AND 5 - 8 years related business experience, or in lieu of Bachelors degree, a minimum of 9 - 12 years relevant business experience is required.
  • Demonstrated written, verbal communications and presentation skills
  • Strong observation, evaluation, coaching and feedback skills
  • Computer skills in Windows and business applications.



Bachelor’s degree and some relevant post-undergraduate coursework.

•             Excellent customer service and relationship skills

•             Experience with SuccessFactors Learning Management System (LMS)

•             Gather, collect, record, track, verify data and information from multiple sources for inclusion into the Learning Management System (LMS)

•             Troubleshoot LMS end user issues

•             Assist in development, loading and testing of training materials

•             Administer LMS learner records, create and deactivate employee records in a timely basis

•             Provide ad hoc reporting based on customer need

•             Provide governance, oversight and maintenance of LMS user learning plans

•             Provide LMS oversight of 260+ LMS local administrators

•             Responds to routine verbal and written requests for information from internal sources and various levels of management

•             Assign, maintain and report on training requirements per established processes

•             Maintain, develop and update a variety of electronic and/or hard copy reports and records which may be confidential and sensitive in nature for a variety of parties

•             Provide quality assurance LMS record reviews to improve the overall quality and effectiveness of LMS record keeping practices

•             Collaboratively partner and work with Exelon LMS administrator counterparts to leverage synergies and avoid duplication of effort

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

EEO is the Law Poster

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