An Important Message about Exelon Recruitment during COVID-19

We hope that you and your loved ones are managing through this challenging and uncertain time. The COVID-19 pandemic has demanded unprecedented changes to our daily lives. That said, what hasn’t changed for us is the vital work we do, and our commitment to ensuring the safety of our candidates, employees, customers, and communities. While our hiring process looks a bit different today, with 100 percent virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference. As always, you can find our available opportunities here. We truly appreciate your continued interest in opportunities with Exelon and our family of companies.

Sr Performance Assessment Specialist - DPL

This job posting is no longer active.

Location: BALTIMORE, MD, United States
Organization: PHI Service Company
Job ID: 231961
Date Posted: Jun 19, 2021

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Job Description

Description

At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


PRIMARY PURPOSE OF JOB

The Performance Assessment Specialist supports Delivery's efforts to build a self-critical working environment that has the ability to identify and correct human errors caused by organizational weakness, leadership practices, inappropriate decision making or human behavior that reduce safety and/or operational performance. This is achieved through mentoring investigators and operations leadership in the use of systematic problem-solving and investigative techniques; development and implementation of key human performance and investigation processes, facilitating the performance assessment process to ensure timely and effective completion of investigations and corrective actions to prevent recurrence; and analysis of reports and data to identify emerging human performance issues and prevent incidents through trending and pro-active management attention and actions. Results are used to ensure that organizational learnings are incorporated into training, methods, and procedures to create an environment that supports constantly improving performance. Coordinator also serves as team lead/ facilitator for corporate initiatives and provide mentoring and support of Change Management chartered implementations.

Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy Delivery emergencies.
 


PRIMARY DUTIES AND ACCOUNTABILITIES

  • Mentors and directs diverse teams of investigators and subject matter experts in performing Root Cause Investigations (RCI) of significant incidents. Participates in selected investigations.
  • Trains and mentors personnel at various levels across the organization in conducting Apparent Cause Evaluation (ACE) investigations (lower level significance) of incidents.
  • Collects and analyzes company-wide performance data derived from investigations and other sources and provide conclusions and recommendations to the Vice Presidents, Directors, and managers. Interfaces with Senior Management to provide recommendations for improvement in solving human performance issues and for improvement of Human Performance and Performance Assessment processes.
  • Provides mentoring and quality oversight of Human Performance improvement initiatives, assisting in plan development and implementation. Provides coaching and mentoring of VPs, Directors and Managers in the use of the Change Management Model for sponsoring and implementing significant process or program changes.
  • Owns and manages the Performance Assessment process, to include: Incident Investigations, PassPort Action Tracking process for investigation and corrective action tracking and reporting, trend analysis and reporting, performance indicators, investigation training and qualification, data management and quality control, and organizational authority.
  • Assure timely response to emergencies and provide 24 hour/day coverage for emergency response support.


JOB SCOPE

 

  • Most work is performed independently, divided according to assigned cognizant functional areas or VPs or project scope. Leadership and supervisory activities involve mentoring and process-directing the whole of the organization divided by areas of cognizance. Decision making accountabilities affect process changes, resource allocation, and budgetary impact at the department level.
  • Most interactions are at the Director/Superintendent level but involve working with and mentoring personnel at all levels from senior VP to bargaining unit.
  • This position reports to the Performance Assessment Manager with indirect reporting to all VPs in Delivery operations and some other Delivery organizations.
  • This position involves budgetary and planning accountabilities for Business Plan objectives related to the assigned cognizant areas and special projects.
  • The job involves adapting to changing conditions, priorities, and requirements and the Delivery to rapidly learn new skills and grasp new topics.

 

Qualifications

JOB SPECIFICATION
  • Technical background includes a 4-year technical degree with 5 – 8 years industrial experience or in lieu of Bachelor’s degree, a minimum of 9 - 12 years relevant business experience is required.
  • Supervisory experience is preferred, including second line supervision level, project management, team direction, peer challenging, and senior leadership interface.
  • Excellent oral and written communication skills are a must, as is an ability to rapidly organize and analyze complex and diverse situations and large amounts of data.
  • Special Training or Technical Skill required include basic knowledge of transmission, distribution and industrial systems and equipment. Proficient computer skills to include all MS Office Applications and PassPort Action Tracking.
  • Experience and training in Root Cause Analysis preferred. Proven analytical/problem solving experience required
  • Working conditions require frequent travel to various Delivery locations and a mobile work environment.

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

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