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Field Supp Resource Spec

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Location: BALTIMORE, MD, United States
Organization: Baltimore Gas & Electric Co
Job ID: 231521
Date Posted: May 19, 2021

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!

Processes all BGE Extension Relocation Contracts (ERC’s) in connection with customer requested services. Receives customer payment and updates payment information in Asset Suite 8. Manages the certificate process to include assurance of timely and accurate receipt of data from various municipalities through various mediums (i.e. RightFax, email, U.S. mail) to ensure information is correctly applied to existing jobs or is posted to system and issues are resolved. Reviews and monitors permits to ensure they are applied and not nearing expiration to facilitate field construction as required. Applies for permit extensions or reapplications through various municipalities as needed. Manages the overall joint trench billing process and external website ensuring accuracy of billing, credit and transfer transactions, as well as following up on past due payments. Coordinates joint trench billing disputes with vendors and leadership. Coordinates resolution of issues related to work orders/tasks and certificates/permitting with municipalities and job owners as needed. Forwards ERC’s, customer payment and joint trench related data to Revenue Processing for further processing. Performs training and maintains documentation on processes for certificates, permit applications and ERC’s for other groups within the Company. Keeps various files and records. Prepares statistical summaries and reports of pending and completed work. Answers inquiries concerning standard practices, certificates, permitting, and billing requirements. Retrieves and updates information in company computer systems including Asset Suite 8, Hyperion and CC&B.

*** Special Posting Notes***


This position will report to New Business Contractor Construction Units. The Field Support Resource Specialist (FSRS) will work closely with Sr Construction Inspectors and BGE Contractors of Choice (COC) to effectively manage the installation of Gas and Electric infrastructure. Additional job duties will include: Material ordering, Contractor invoicing and Business reporting.


Subject to overtime.

May be required to respond to emergency events.


**Location at Piney Orchard*** Odenton, MD


  • Working knowledge of standard Company software including Asset Suite 8.
  • General knowledge of job packaging and/or billing processes preferred.

  • Ability to handle high volume work.
  • Demonstrated ability to communicate effectively both orally and in writing.
  • Demonstrated accuracy and attention to details.

  • Four years of clerical experience or equivalent combination of formal education/training and experience.

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

EEO is the Law Poster
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