An Important Message about Exelon Recruitment during COVID-19

We hope that you and your loved ones are managing through this challenging and uncertain time. The COVID-19 pandemic has demanded unprecedented changes to our daily lives. That said, what hasn’t changed for us is the vital work we do, and our commitment to ensuring the safety of our candidates, employees, customers, and communities. While our hiring process looks a bit different today, with 100 percent virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference. As always, you can find our available opportunities here. We truly appreciate your continued interest in opportunities with Exelon and our family of companies.

Sr. Strategic Vendor Management Analyst - IT

Location: PHILADELPHIA, PA, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 230935
Date Posted: Apr 26, 2021

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Job Description


At Exelon, we've got a place for you. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. 
Be part of a team that provides best-in-class professional services and adds exceptional value to Exelon’s family of companies. The IT Strategic Vendor Management Office (SVMO) is a function within the Office of the CIO (OCIO) that governs and oversees the delivery of IT services by a third-party multi-provider ecosystem. We are looking for people to join our team who have a passion for process, information and technology. 
 Senior SVMO Analyst will work in collaboration with SVMO, Supply, IT Service Delivery, Finance, and external providers to drive effective business operations, continuous improvement and optimize the value of our strategic IT programs.  This role will require effective communications, deep analytical skills and a process-centric approach to business situations. As a thought leader, this role will drive process optimization and efficiency within our business processes.


1. Business Analytics and Reporting Services:
Lead the detailed analysis and preparation of reporting in support of business operations for the SVMO which governs and oversees the contractual, financial, and operational performance of multiple strategic partners. Track, maintain, analyze, and provide current information related to operational performance. Support opportunity analysis in conjunction with Supply, Finance, and other business functions both in competitive SPP service provider selections and negotiation support. Support development of communications and presentations.
2. Support of Financial, Performance and Governance Services:
Work collaboratively with IT SVMO leaders on performance measures with related financial and operational impacts. Work in conjunction with internal organizations to ensure that appropriate mechanisms are in place to provide complete and accurate information in a timely manner.
3. Information Management: 
Work with internal and external organizations to develop and support tracking and reporting mechanisms to provide multi-dimensional views of performance and financial data. Drive continuous improvement through the design, development and implementation of automated scorecards and dashboards, where appropriate.
Maintain and drive continuous improvement of SVMO document library, processes, and tools inventory. 
4. Support of Key Business Processes: 
Service Transitions: Work collaboratively with Exelon IT stakeholders that are transitioning IT support into the program. Continuously improve Transition framework, templates, and tools. Assist in preparing new scope into the steady state governance and performance.
Innovation: Coordinate all Innovation showcase meetings and communications with partners on full schedule including prep + expectations and coordinate receiving material by deadlines.





  • Bachelor’s degree (Business, Finance, Information Technology) and 5-8 years related business experience, or equivalent combination of education and work experience
  • Ability to derive key insights from diverse sets of data.
  • Customer driven with excellent oral and written communications skills and strong analytical and problem-solving skills. 
  • Able to engage a diverse group of people and establish productive and mutually beneficial relationships.
  • Proficiency with standard Microsoft software applications (Office 365 with focus on Microsoft Word, PowerPoint, and SharePoint); Advanced proficiency in Microsoft Excel to retrieve and analyze data in support of business needs
  • Comprehensive knowledge of the practices, procedures, and principles of performance analysis (trending, root cause and gap analysis) benchmarking and compliance.  Ability to analyze organizational data and complex problems, interpret and recommend alternative courses of action.
  • Focused on leveraging available resources and current or newly deployed technologies to execute work efficiently within the Exelon IT environment


  • MBA or relevant advanced degree
  • Application experience with ServiceNow and advanced Office 365 Applications like PowerBI and PowerApps
  • Experience with outsourcing agreements and associated operational processes, contract change requests, service level management
  • Previous vendor management experience a plus

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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