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Manager Rate Administration

Location: Newark, DE, United States
Organization: PHI Service Company
Job ID: 230332
Date Posted: Jul 27, 2021

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Job Description



At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!

Manage the Retail Rates Administration personnel (management and bargaining unit) and associated work including the preparation, implementation, interpretation, and administration of Company policies, terms, conditions, rules, and contracts for the provision of retail electric services. Ensures the uniform application of and compliance with Company policies, terms, conditions, and rules for the provision of retail electric services. Advises Director/Manager, Retail Rates with respect to the need for new or revised Company contract forms, policies, terms, conditions, and rules for the provision of retail electric services. Coordinate filings of retail tariff with the New  to ensure compliance with applicable regulatory administrative code requirements.

Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.



  • Manage activities of the Retail Rate Administration group using leadership skills and an in-depth working knowledge of the Company's policies, rates, riders, terms, conditions, rules, and contracts for the provision of retail electric services to ensure fair and consistent application and administration of such rates. Activities include development of new tariffs and revisions to existing tariffs for retail electric services, coordination of retail tariff with the public utility commission (e. g. , the NewJersey BPU) to ensure compliance with applicable regulatory administrative code requirements, preparation of data request responses, addressing consultant bill inquires, providing answers to customer inquiries, etc. 
  • Manage the preparation and distribution of administrative directives and/or training materials for use by Company personnel to provide guidance for the application and administration of the Company policies, rates, riders, terms, conditions, rules, and contracts for the provision of retail electric services upon which Exelon recovers the revenues of several billion dollars that is required to operate and maintain Exelon distribution business and recover the costs of providing bundled retail electric service. 
  • Formulate ideas and make recommendations to the Director/Manager, Retail Rates, for the establishment of policy with respect to the provision of tariffed retail electric services. Participate in retail rate-related regulatory proceedings (workshops) to formulate policy position, draft rules, implementation plans, and tariff language. 
  • Prepare, review, and present testimony and undergo cross examination as a retail rate administration expert witness for customer complaints or petitinos with the public utility commission (e. g. , the New Jersey BPU) using analytical skills and an in-depth working knowledge of electric service tariffs, charges, terms, conditions, rules, reports, policy, contract forms, legal, regulatory, and financial concepts and standards unique to the electric utility industry. 
  • Manage activities necessary to maintain proper staffing and related resources of the Retail Rate Administration groups management positions to meet corporate objectives. 
  • Supervise the bargaining unit position within the Retail Rates department to assure preparation and distribution of tariffs and reports are completed correctly and on time. Manage the clerical position within the department to assure staffing, consultation and discipline when necessary. 

  • BA or BS degree and 8-10 years relevant experience. 
  • Demonstrated ability to direct the work activities of other personnel
  • Excellent written and oral communication skills
  • Excellent analytical and organizational skills
  • Working knowledge of word processing, spreadsheet, and presentation programs
  • Advanced degree in business, economics, or law highly desirable
  • Experience in utility environment in areas related to finance, regulatory activities, or retail rate application Experience as an expert witness in regulatory proceedings





  • Day to day supervisory responsibilities are direct, administrative, or functional in nature, and will typically involve the management of a small group or project team. 
  • Act as the Retail Rate departments retail rate administration expert for retail electric service tariffs, charges, terms, conditions, rules, reports, policy, and contract issues. 
  • Work involves communicating with and influencing internal and external contacts, including contacts with senior managers, numerous internal departments, customers, and regulatory organizations, which require satisfactory disposition, ability to adjust, adroitness in selecting appropriate courses of action, and diplomacy. ; Cooperation, tact, excellent judgment, and persuasiveness are essential to assure a positive affect on the Companys image and/or business. 
  • Work is diversified and complex in nature. ; Work involves the understanding and application of overall Company policies and guidelines and a wide range of practices and procedures. 
  • Generally operates with certain degree of latitude for un reviewed action and independent decision-making. ; Work is subject to occasional review. 

  • Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. 

VEVRAA Federal Contractor

EEO is the Law Poster

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