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Sr Emergency Prep Administrator

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Location: JOLIET, IL, United States
Organization: ComEd
Job ID: 230050
Date Posted: Apr 10, 2021

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Job Description

Description

At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


PRIMARY PURPOSE OF POSITION
ComEd Directly responsible for optimizing the policies, programs, processes, and procedures related to the Emergency Response Core Function of the Management Model. This position has governance, oversight, and accountability for any one of several Emergency Response programs including, Damage Assessment, Incident command, Drills, Staffing, Training, Facilities, Lessons Learned, ERD Peer Groups, Business Continuity Planning (BCP), and any or all related tools and technology functions that support the Emergency Response Organization. This position is responsible for defining, executing, and maintaining these programs and the supporting processes and procedures that describes the execution of the Emergency Response Organization (ERO). The Senior Emergency Preparedness Administrator must drive continuous improvement of the Emergency Response core function and must identify and evaluate performance barriers and capture gaps that adversely impacts ComEd’s emergency response efforts. Equally, the Sr. EP Administrator is accountable for developing relationships with industry peers and experts to define best practices & standards and to assertively challenge the status quo. In addition, each Sr. EP Administrator maintains a close working relationship with an assigned storm team and is expected to monitor their team’s performance and assist that team’s leadership with execution of all storm processes and team membership. The Sr. EP Administrator is accountable for maintaining and monitoring ERO performance through various metrics such as Storm CAIDI, Storm Activation Ratios, ETRs and Cap and O&M measures, and Customer Service Levels. Additional performance indicators are also developed by the Administrator to measure the effectiveness of that individual’s specific area of responsibility.


PECO Directs and is responsible for optimizing the practices, policies, procedures and programs to operate the electric and gas distribution system in a safe, reliable and efficient manner with the welfare of employees, customers, the public and shareholders in mind. This position has a very direct impact on the Company’s performance on several key indicators such as System Average Interruption Frequency Index (SAIFI), Customer Average Interruption Duration Index (CAIDI), and Customer Satisfaction by leading various special projects to improve performance on stated initiatives. Maintain and apply a working knowledge of the Exelon Management Model for business controls and meet management’s expectation for conducting effective business.


Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.

PRIMARY DUTIES AND ACCOUNTABILITIES ComEd

  • Develop and maintain the procedures related to emergency events requiring a coordinated Company response:
    • Storm Restoration Process
    • Heat Emergency
    • Site Restoration Management
    • Security Threats
    • Distribution Load Management
    • Substation Logistical Support of Critical Substations
    • Incident Command
  • Participate in completion of ComEd and/or PECO Annual Projects:
    • Emergency Response Drills
    • Emergency Load Conservation
    • Summer/Winter Readiness Plans
    • Emergency Generator and Transformer Deployment Process
    • Work Stoppage Planning
    • Black Start Planning
  • Participate in and coach personnel during emergency events. Monitor events for process adherence and improvement opportunities.
  • Develop and implement training related to emergency response.
  • Conduct post-event lessons learned meetings, track completion of resulting action items, and file required regulatory report for the event.
  • Coordinate emergency planning with municipal, state, federal agencies, and other industry groups.

PECO
  • Develop and maintain the procedures related to emergency events requiring a coordinated Company response:
    • Storm Restoration Process
    • Heat Emergency
    • Site Restoration Management
    • Security Threats
    • Distribution Load Management
    • Substation Logistical Support of Critical Substations
    • Incident Command
  • Manage completion of PECO Annual Projects:
    • Major Customer Selection, Inspection, and Contingency Plans
    • Emergency Preparedness Drills
    • Emergency Load Conservation Plan
    • Summer Emergency Preparedness Plans for Chicago and Outside Municipalities
    • Summer/Winter Readiness Plans
    • Work Stoppage Planning
  • Participate in and coach personnel during emergency events. Monitor events for process adherence and improvement opportunities.
  • Develop and implement training related to emergency preparedness.
  • Conduct post-event lessons learned meetings, track completion of resulting action items, and file required regulatory report for the event.
  • Coordinate emergency planning with municipal, state, federal agencies, and other industry groups.

POSITION SCOPE
No day-to-day supervisory responsibilities are required for this position. Various special projects led by this position require good project management skills. In addition, this position requires interfacing with various levels of personnel including Regional Operations, Dispatch Operations, Transmission Operations, and corporate organizations (Security, Communications, Regulatory, etc). As a result, effective communication skills are a key ability needed by this individual.


Direct impact on budget is minimal – occasional expenditures include expenses relating to training, drills and procedure support (room costs, binder materials, etc). However, the processes governed by this position have a very direct impact on the Company’s performance on several key indicators such as System Average Interruption Frequency Index (SAIFI), Customer Average Interruption Duration Index (CAIDI), and Customer Satisfaction.


This position requires minimal direct supervisory oversight. Some independent decision-making is utilized by this position but other more key decisions are left to the Emergency Preparedness Manager with recommendations provided by the Administrator based on experience, good judgment, and initiative.

Qualifications

MINIMUM QUALIFICATIONS
  • Bachelor’s degree in related field AND 5 or more years of relevant experience OR
  • High school diploma AND 9 or more years of experience in Emergency Preparedness Activities and/or planning, design, operation or maintenance of high voltage electrical equipment on the electrical / gas distribution system.
  • Good computer skills, strong oral and written communications skills, along with the ability to deal with people at all levels within the Company, are necessary.
  • Must possess the following behaviors:
    1. Ability to challenge status quo and be comfortable with being challenged.
    2. Have a questioning attitude. Not afraid to question unfamiliar territories.
    3. Self-starter that can either work with a team or independently to drive results.
    4. Clear understanding of management point-of-view and expectations.
    5. Ability to learn on the fly. Learns quickly when facing new problems.
    6. Ability to adapt to new or changing conditions.
    7. Active listener, be objective.
    8. Strong interpersonal skills. Must be able to communicate (verbally and written) to all levels in the organization. Ability to build appropriate rapport; diplomacy and tact; can diffuse even hightension situations comfortably.

PREFERRED QUALIFICATIONS
  • Bachelor’s degree in related field

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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