Sr. IT Services Analyst - NMS/OMS

Job Description

Description

At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!

PRIMARY PURPOSE OF POSITION:

Performs and/or manages activities relating to planning, designing, building, and maintaining high quality solutions, products, and processes. Creates and assigns detailed tasks to subordinates. Expected to work under minimal supervision. Technology Expert in Outage Management Solutions

PRIMARY DUTIES AND ACCOUNTABILITIES:

Perform, manage and appropriately document work activities relating to projects, sub-projects, or processes.

For projects: plan, design, and build high quality IT software solutions in accordance with IT project management standards.

For operations and application maintenance and support: plan and lead IT activities required to manage service level agreements. Assist others in planning and prioritizing work and work schedule.

Assist in creation of documentation for products and services. Use best practices to improve products and services provided to business unit partners, and monitor adherence within Team/Group to standards as defined within the Management Model

Maintain and enhance engagement with business and IT partners and other stakeholders

Establish positive team environment by proactively assisting and training less experienced personnel. - Provide performance and development feedback as required

Maintain technical knowledge and business acumen within own discipline or function

Lead innovative OMS technology research and apply with an eye on continuous improvement 

POSITION SCOPE:

Applies technical expertise to plan, design, build, or support required products and processes

Help other team members learn appropriate theories, practices and principles that relate to their skill set portfolio

Support your team and OMS via on-call rotation and during storm events as needed.

Qualifications

POSITION SPECIFICATIONS 

Minimum:

Bachelor’s degree in Computer Science or related discipline and 5 to 8 years’ experience or equivalent combination of education and work experience.

Appropriate technical skills - Extensive experience demonstrating skill performing analysis, design, programming and testing in procedural languages (Python, JAVA, C, VC++, VB, Unix scripting, ksh, Perl etc.).

Extensive Unix/Linux environment experience.

Strong problem solving and analysis ability.

Excellent communications skills (written and verbal)

Strong knowledge of IT Change Control and Source Control methodologies.

Knowledge of business practices pertaining to Electric Operations.

Experience leading small IT projects or sub-teams and knowledge of IT project management.

Preferred:

Experience with Oracle’s Outage Management System data model and associated DB languages (PLSQL, SQL, WebLogic, etc.) 

Oracle NMS/OMS Technologies – data model, interfaces, SQL reporting solutions

Experience with NMS/OMS configuration and application architecture.

Experience with the Object-Oriented paradigm

Experience demonstrating skill creating and supporting applications across multi-platform environments.

Experience demonstrating skill using formal IT change control philosophy to administer various tiers of enterprise-level applications (development, stage, production).  Includes creating formal change control documentation.

 
Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. 

VEVRAA Federal Contractor 

EEO is the Law Poster