An Important Message about Exelon Recruitment during COVID-19

We hope that you and your loved ones are managing through this challenging and uncertain time. The COVID-19 pandemic has demanded unprecedented changes to our daily lives. That said, what hasn’t changed for us is the vital work we do, and our commitment to ensuring the safety of our candidates, employees, customers, and communities. While our hiring process looks a bit different today, with 100 percent virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference. As always, you can find our available opportunities here. We truly appreciate your continued interest in opportunities with Exelon and our family of companies.

Sr Contract Coordinator

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Location: Salisbury, MD, United States
Organization: PHI Service Company
Job ID: 229257
Date Posted: May 27, 2021

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!



Responsible for contractor management which includes contractor and associated financial oversight.

Responsibilities to include, but not limited to, scope change management, assistance with contractor payment processing and accruals,  , construction guidelines, contractor safety, contractor bid solicitation. Monitors/oversees contractor scope, performance,  and  contractor metrics, which involves ongoing communication with internal business owners. Reviews work order packages and participates in associated work planning meetings.

Implements and ensures contractors are aware of company and departmental policies, initiatives, procedures & guidelines in order to satisfy corporate, business unit, municipal and regulatory requirements. Maintains an environment that promotes safety, diversity and inclusion, and high productivity, including assisting with Condition and Apparent Case Evaluations (ACE) reports. As needed, plans, directs, and coordinates activities of contracting crews engaged in the operation and maintenance of company electric facilities and equipment.

This position requires 24-hour call responsibility and varied work schedules as required by business needs.

Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.


Plan, coordinate, and communicate with  contractor crews engaged in the execution of scheduled and emergent work activities, to assure the

 highest levels of customer services and maintenance crew utilization to achieve Exelon’s safety, reliability and performance goals.

Facilitates open and honest communication with both internal and external personnel.. Assures that upward communication is integrated into the process, including employee concerns and complaints.

 Develop methods to assess communication effectiveness and implement continuous improvement initiatives. Establish, maintain and improve relationships with other departments in Exelon.

Coordinate emergency response to restore continuity of service to customers.

Assist in Root Cause Investigations (RCI), Apparent Case Evaluations (ACE) and /or Condition Report development as requested.

Coordinate emergency response to restore continuity of service to customers.

 Oversee safety and construction activities of contractor crews and/or craft employees engaged in the execution of scheduled and emergent work activities, to assure the highest levels of customer services and maintenance crew utilization to achieve Exelon’s safety, reliability and performance goals.

Active participant  for construction activities performed by contractor workforces ensuring adherence to project budget, schedule, and scope by performing documented safety audits, verification of contractor job briefings and safety tailgates; Review contractor quality control plans and verify compliance; job hazard analysis plans and risk mitigation plans for commitment to safety, quality, scope adherence, and project budget.

Promote and maintain an environment that fosters a high performance culture and a learning organization. Maintain an environment that respects and promotes diversity and inclusion. Serves as a change agent for business initiatives and assures the human element is understood and considered. Provides timely recognition of employee contributions. Provide coaching, training, and evaluate employee performance. Assist in Root Cause Investigations (RCI), Apparent Case Evaluations (ACE) and /or Condition Report development as requested.

Work within departmental budgets. Plan resource coverage and execute for contractors and oversees work activities directed at achievement of business plans and business unit objectives. May execute  Asset Suite 8 task progression and participate in PAR mtgs as required. This includes requisition, invoice validations, monthly contract accruals, contractor bid solicitation and review and Contractor Key Performance Indicators (Metrics)


Manages contractor performance for various categories of work. , which have a direct impact on reliability and customer satisfaction goals, the public, political and regulatory opinion of the company.   

Regular contact with, C&M Managers,   Operating Managers & Supervisors (both Distribution and T&S), work week managers (both Distribution and T&S), planners (Operating and M&C),   and other employees   including community relations personnel, engineering, and energy services organizations. Other contacts include major industrial customers connected   various municipality organizations (fire, police etc).



5 - 8 years internal utility company experience (e.g., ComEd, PECO, PHI), or equivalent external experience
Demonstrated knowledge of operating, construction work practices including Underground and/or Overhead as well as Collective Bargaining Agreement.
Demonstrated ability to support and enforce safe work behavior via knowledge of OSHA guidelines and regulations.
Demonstrated knowledge and understanding of regulatory issues.
Demonstrate knowledge of budget development and financial management.
Demonstrated leadership and communication skills in a high performance culture.
Demonstrated ability to build consensus, establish trust, communicate effectively and foster culture change.
Demonstrated ability to develop and implement process enhancements and efficiencies including technology and performance.
Demonstrated business and utility financial acumen, customer awareness, and ability to create value.

Bachelor's degree in engineering or closely related discipline
4 or more years internal supervisory experience (e.g., ComEd, PECO, BSC, PHI, ExGen), or receive acceptable rating on Supervisory Assessment
Computer literate in Word, Excel, MS Access and PassPort preferred
PHI: Proficient in the use of Microsoft Word, Excel, MS Access Passport and Adobe Writer
PHI: Excellent oral and written communication skills
PHI: Ability to develop and deliver presentations to an audience of contractor and/or Company personnel
PHI: Ability to work through ambiguous situations and develop a plan to complete work on time and at budget


Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

EEO is the Law Poster

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