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Location: BERWYN, PA, United States
Organization: PECO Energy Company
Job ID: 229380
Date Posted: Jan 23, 2021
Description
Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.
Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.
Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!
Please Note: Position is located at the Warminster Service Building in Warminster, PA
PRIMARY PURPOSE OF POSITION
Process all service requests for new residential/commercial construction, upgrades, demolitions, etc.
- Initiate and track these requests in CIMS and Passport.
- Process and schedule service installations for both gas and electric, via builder requests.
- Prepare and track gas service and street light contracts.
- Provide support for Design and Construction Consultants.
- Provide a single point of contact for builders and customers for new residential/commercial construction, upgrades, demolitions, etc.
- Maintain files for each project.
- Process, Duplicate and Distribute Work Order Packages for Field Construction Work.
1. Associates Degree in engineering or business related field with a minimum of one (1) year experience in a customer contact role.
or High School diploma with a minimum of three (3) years’ experience in a customer contact role.
2. Demonstrated excellent telephone and written communication skills.
3. Literacy in CIMS or related customer management system.
4. PC skills including but not limited to WORD, EXCEL and ACCESS.
5. Excellent attendance record.
6. Valid driver's license.
Qualifications
1. Four-year college degree or High School diploma with a minimum of three (3) years’ experience in a customer contact role.
2. Minimum of one (1) year work scheduling and/or dispatching experience.
4. Knowledge of PassPort system.
5. Experience interpreting and understanding distribution maps and electric/gas terminology.
6. Knowledge of electric and gas rates, rules and tariff.
Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.
VEVRAA Federal Contractor
EEO is the Law Poster