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Billing Specialist

This job posting is no longer active.

Location: PHILADELPHIA, PA, United States
Organization: PECO Energy Company
Job ID: 228260
Date Posted: Nov 2, 2020

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


Responsible for rendering routine and complex electric and gas bills for industrial and large commercial customers by compiling data from various sources. This position requires knowledge of rate structures, special customer agreements, and the Primary Accounts Communication System (PAC). Specialist works closely with internal/external customers. Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.


- Performs complex analysis, calculation, and preparation of large commercial and industrial customers electric and gas bills and integration of billing data into the PAC, CIS and Summary Billing Systems

- Resolves customer requests and inquiries, performs PAC rate analysis, provides statistical performance information, and implements corrective measures and account reconciliation.

- Handles special requests and inquiries related to billing for customized products and services for large commercial and industrial customers.

- Calculates and prepares requests for payment for customers for co-generation agreements.

- Operates the MV90 computer system to collect usage data and analyzes data provided by the MV90 system.

- Manages billing data used within the PAC system to handle exceptional conditions: e. g. , conjunctive billing and retroactive rate and rider changes.

- Processes complex billing based on unique contracts, e. g. , City Of Philadelphia.

- Identifies, designs and develops process improvements.

- Processes installation, transfer, and cancellation of service for large commercial and industrial customers.

- Performs analysis of customer metering, rider and tax agreements.

- Monitors the billing system to assure that customers receive timely accurate bills.



- High School Diploma and equivalent 3-5 years job related experience.

- Knowledge of electric and gas Tariff

- Computer skills including Windows Operating System, Microsoft Office, Word, Excel and some mainframe TSO/ISPF

- Working knowledge of the PAC system.

- Willingness to work shifts other than the standard 7: 00-5: 00 and overtime when required.

- Excellent oral and written communication skill

- Knowledge of Easytrieve

- Bachelors degree in Business or a related field.

- Working knowledge of the CIS and Summary Billing system



Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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