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Damage Prevention Investigator

Location: Newark, DE, United States
Organization: PHI Service Company
Job ID: 228047
Date Posted: Oct 14, 2020

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


Provide business function support in the PHI Claims-Damage Prevention Department of Exelon to assist in achieving corporate goals related to safety, excavation best practices and reduction of underground facility damage incidents.

1. Protection of company infrastructure assets through proper observations, field investigations to identify at fault-root cause parties and pre-excavation field audits of contractors and PHI locate vendors.  Document damages through investigation process to assist claims in collection for damages.  Document, track and provide locate technician follow-up for failed audits and/or at fault damage incidences.

2. Minimize company liability exposure through effective quality assurance and educational campaigns/programs.
3. Maintain internal/external customer satisfaction while balancing effective damage prevention practices.

4. Demonstrated ability to assist in handling work load applicable to multi-jurisdictions (NJ, DE, MD). Work locations listed represent the primary regions for the position and do not necessarily represent an onsite location where daily work is to be performed as travel to offsite destinations is required.
5. Demonstrated ability to effectively communicate at all levels both internally and externally.

6. Demonstrated ability to prepare reports and documentation in connection with performance metrics and cost recovery.

Bachelor’s Degree in related field and 2-5 years experience in:
-Locating and investigating damage claims pertaining to gas and electric utilities
-Knowledge of Underground Facility Damage laws in the NJ, DE and MD jurisdictions

-Knowledge of 811 Best Practices in NJ, DE and MD jurisdictions
-Demonstrated ability to perform investigative field and associated reporting work that requires internal and mobile compute equipment and systems 
Additional Job Requirements

Valid driver’s license
Job is performed primarily outdoors during normal business hours but could require extended 24/7 coverage  


Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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