An Important Message about Exelon Recruitment during COVID-19

We hope that you and your loved ones are managing through this challenging and uncertain time. The COVID-19 pandemic has demanded unprecedented changes to our daily lives. That said, what hasn’t changed for us is the vital work we do, and our commitment to ensuring the safety of our candidates, employees, customers, and communities. While our hiring process looks a bit different today, with 100 percent virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference. As always, you can find our available opportunities here. We truly appreciate your continued interest in opportunities with Exelon and our family of companies.

Operations Coordinator

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Location: JOLIET, IL, United States
Organization: ComEd
Job ID: 226382
Date Posted: May 28, 2020

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Job Description

Description

At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


PRIMARY PURPOSE OF POSITION

Develop, lead and/or support the implementation and execution of work plans, operational goals and business initiatives as required. Monitor monthly results.

Maintain active involvement in the operations organization as required to maintain a high performance organization, reliable delivery services, and optimize the practices, policies, procedures and programs to operate the transmission and distribution systems in a safe, reliable and efficient manner with the welfare of employees, customers, the public and shareholders in mind.

Responsible for the continuous assessment of the organization in the areas of productivity, resource utilization, labor strategy, adherence to standards and work practices, implementation of root cause investigation corrective actions, and performance indicator analysis. Identifies performance gaps and develops appropriate programs to achieve “best in class” status. Provide leadership to develop, coordinate and implement strategic initiatives to achieve top quartile performance. This may include leading and/or managing work teams in support of work plans, operational goals, business initiatives and financial results.

May develop and monitor consistency of labor strategies involving employees covered under a collective bargaining agreement.

Support management in the implementation of plans to achieve business goals, savings targets, and the rollout of supporting employee programs.

May lead and support development of 5-year long-range plan, detailed budgets, work plans, financial forecasts and funding opportunities / savings.

May lead and support compliance commitments with external regulatory agencies.

This position will maintain an on-going interface with various organizations and regional groups in areas such as decision analysis, technical needs, planning and execution of special projects. Maintain and apply a working knowledge of the Exelon Management Model for business controls and meet management’s expectation for conducting effective business.

Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.


PRIMARY DUTIES AND ACCOUNTABILITIES

ComEd C&M
  • Identify performance gaps resulting from Root Cause Investigations and Utility Best Practices. Develop appropriate performance improvement plans and monitor execution in compliance of initiatives in order to assure the highest levels of customer services and to achieve Exelon’s safety, reliability and performance goals
  • Provide leadership to and development of the management team. Provide accurate and timely feedback regarding performance and operations. Assist in conducting performance planning and appraisals. Identify opportunities for growth and learning.
  • Owner of financial ITN’s providing support for Departmental budgets. Communicate and execute work activities directed at achievement of business plans and business unit objectives. Manage costs with appropriate capital and maintenance investments.
  • Develop and maintain an environment that fosters a high performance culture and a learning organization. Leads management team in promoting diversity. Serves as a change agent for business initiatives and assures the human element is understood and considered. Assure timely recognition of employee contributions.
  • Establish, maintain and improve relationships with other departments in Exelon.
  • Facilitates open and honest communication within organization. Assures that upward communication is integrated into the process, including employee concerns and complaints. Develop methods to assess communication effectiveness and implement continuous improvement init
  • Identify performance gaps resulting from Root Cause Investigations and Utility Best Practices. Develop appropriate performance improvement plans and monitor execution in compliance of initiatives in order to assure the highest levels of customer services and to achieve Exelon’s safety, reliability and performance goals
  • Direct work activities to effectively facilitate the Collective Bargaining Agreement. Facilitate grievance resolution with local union representatives
  • Provide leadership to and development of the management team. Provide accurate and timely feedback regarding performance and operations. Assist in conducting performance planning and appraisals. Identify opportunities for growth and learning.
  • Manage Departmental budgets. Communicate and execute work activities directed at achievement of business plans and business unit objectives. Manage departmental costs with appropriate capital and maintenance investments.
  • Develop and maintain an environment that fosters a high performance culture and a learning organization. Leads management team in promoting diversity. Serves as a change agent for business initiatives and assures the human element is understood and considered. Assure timely recognition of employee contributions.
  • Establish, maintain and improve relationships with other departments in Exelon.
  • Facilitates open and honest communication within organization. Assures that upward communication is integrated into the process, including employee concerns and complaints. Develop methods to assess communication effectiveness and implement continuous improvement initiatives.

DSO
  • Directly lead and/or support the day-to-day implementation and execution of work plans and business initiatives as required. Maintain active involvement in the organization as required to maintain a high performance organization, reliable delivery services, and optimize the practices, policies, procedures and programs to operate the transmission and distribution systems in a safe, reliable and efficient manner.
  • Manage Departmental budgets. Communicate and execute work activities directed at achievement of business plans and business unit objectives. Manage departmental costs with appropriate capital and maintenance investments.
  • Provide leadership to and development of the management team. Provide accurate and timely feedback regarding performance and operations. Assist in conducting performance planning and appraisals. Identify opportunities for growth and learning.
  • Direct work activities to effectively facilitate the Collective Bargaining Agreement. Facilitate grievance resolution with local union representatives.
  • Develop and maintain an environment that fosters a high performance culture and a learning organization. Leads management team in promoting diversity. Serves as a change agent for business initiatives and assures the human element is understood and considered. Assure timely recognition of employee contributions.
  • Establish, maintain and improve relationships with other departments in Exelon.
  • Facilitates open and honest communication within organization. Assures that upward communication is integrated into the process, including employee concerns and complaints. Develop methods to assess communication effectiveness and implement continuous improvement initiatives.

ComEd T&S
  • KPI Performance Management - Identifies performance gaps resulting from Root Cause Investigations and Utility Best Practices. Develops appropriate performance improvement plans and monitors execution to assure the highest levels of customer service and to achieve Exelon’s safety, reliability and performance goals.
  • Financial – Oversees the development, monitors and analyzes the Departmental budgets and work plans. Provides guidance in work activities directed at achievement of business plans and objectives. Manages and adjusts departmental spending to achieve capital and maintenance targets.
  • Technical - Provides field technical support in the area of electric substation relay (testing) and/or mechanical systems to develop solutions for corrective and preventive maintenance, equipment replacement and new construction activities. Investigates, analyzes, and reports on system operation events and develops corrective measures in coordination with T&S engineering.
  • Work Management Alignment – Performs work prioritization, process adherence and resource allocation functions. Assists with the prioritization of corrective, preventative and predictive maintenance tasks and projects for electric substation relay (testing) and/or mechanical disciplines. Executes work in accordance with EED Work Management policies, programs and processes.
  • Labor Relations - Guides work activities within the framework of the Collective Bargaining Agreement and resolves contractual concerns. Facilitates grievance resolution with local union representatives. Develops and maintains an environment that fosters a high performance culture and  learning organization. Coordinates training and development activities.


POSITION SCOPE 

Actions have a direct impact on reliability, particularly CAIDI / SAIFI and customer satisfaction goals, and the public, political, and regulatory opinion of the company.

Position operates autonomously with wide latitude for independent actions and decisions.

Responsible for the continuous assessment and development of initiatives for the Operations organization in the areas of productivity, resource utilization, labor strategy, adherence to standards and work practices, implementation of root cause analysis corrective actions and key performance indicator analysis.

Monitors and performs gap analysis on the planning, implementation and execution of maintenance and reliability programs.
Monitor consistency of labor strategies involving employees covered under the collective Bargaining Agreement.

Support Operations in the management of the operating budget and work plans

Support Operations in emergency response to restore continuity of service to customers by serving in various Storm Restoration Plan roles requiring on-call responsibilities.

The job requires daily interface with Senior Leadership within Operations. The ability to work independently is considerable, and requires scheduling activities with varying levels of management, developing and coordinating the Operations financial prioritizations and business results processes, major initiatives for employee programs, and developing critical contacts within Operations, as well as a variety of external organizations and consultants. Expectation is to make key decisions affecting the performance reporting, savings tracking, and employee activities. The position is highly visible and the ability to influence and build relationships across the organization, into the work force, and among the leadership team is critical.

Qualifications

MINIMUM QUALIFICATIONS
  • Bachelor’s Degree and 8-10 years of experience in various engineering, construction or operating assignments, or 12-14 years of industry experience without a degree.
  • Financial and budgeting knowledge.
  • Demonstrated knowledge and understanding of electric distribution and/or transmission systems.
  • Management skills including decisiveness, judgment, negotiation, motivation, and innovation.
  • Demonstrated ability to build consensus, establish trust, communicate effectively and foster culture change.
  • Demonstrated ability to develop and implement process enhancements and efficiencies including new technology.
  • Demonstrated business acumen, customer awareness and ability to create value.

PREFERRED QUALIFICATIONS
  • Graduate Degree or Graduate level work in Engineering, Business Administration or related field is desirable.
  • Demonstrated ability to lead teams that result in performance improvements in safety, productivity, customer relations and reliability.
  • Knowledge of collective bargaining agreements.
  • Project Management experience.
  • Experience in budget development.
  • Demonstrated commitment to harness the strengths of individual differences for the common good of the corporation and its employees.

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

EEO is the Law Poster
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