An Important Message about Exelon Recruitment during COVID-19

We hope that you and your loved ones are managing through this challenging and uncertain time. The COVID-19 pandemic has demanded unprecedented changes to our daily lives. That said, what hasn’t changed for us is the vital work we do, and our commitment to ensuring the safety of our candidates, employees, customers, and communities. While our hiring process looks a bit different today, with 100 percent virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference. As always, you can find our available opportunities here. We truly appreciate your continued interest in opportunities with Exelon and our family of companies.

Technical Analyst - IT Infrastructure/Digital Team

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Location: BALTIMORE, MD, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 225814
Date Posted: Jul 1, 2020

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Job Description

Description

 

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!

 



Exelon will provide you the tools and resources you need to design, build, and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

 



Exelon’s Team Digital aims to rapidly deliver reliable and innovative products and services that enable the business and enhance our customer’s experience. Our team paves the digital path forward for Exelon Utilities and beyond. We value our people and the diverse skills and backgrounds they bring to collectively work towards Exelon’s goal of providing clean, affordable and innovative energy to create a more sustainable future for everyone.

 



PRIMARY PURPOSE OF POSITION

 

 

As a Technical Analyst of the IT Release Team, you will play a key role in providing detailed technical information to EU Digital Product and Platform teams.

 

-You are expected to operate independently and take initiative within your area of responsibility as well as in other areas where an opportunity for improvement exists.

 

-Be able to think out of the box and proactively look for future needs and work to get ahead of potential issues or requirements.

 

-You must also be a self-starter needing minimal guidance, keen to learn and experiment with new technologies, be able to work independently and as a team player

 

 

PRIMARY DUTIES AND ACCOUNTABILITIES

 

 

-Identify appropriate IT solutions and strategies that support business unit strategies and accomplish goals.

 

 

-The ability to use and customize monitoring tools to identify the server side bottlenecks in performance testing.

 

 

-Understand how to log file analyses, run queries, and monitor production.

 

 

 

-Track system issues through to resolution, within agreed time limits.

 

 

 

-Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

 

 

 

-Collaboration with Architecture, Middleware, Application support teams to triage issues and work through resolution collaborating with application support team.

 

 

 

-Perform, coordinate and lead work activities relating to day-to-day and projects.

 

 

 

-Proactively analyze opportunities to enhance automated solutions.

 

 

 

-Perform, manage and appropriately document work activities relating to projects, sub-projects, tasks or processes.

 

 

 

-Maintain and enhance engagement with business and IT partners and other stakeholders

 

 

 

-Maintain technical knowledge and business acumen within own discipline or function.

Qualifications

 

POSITION QUALIFICATIONS/SPECIFICATIONS

 

 

 

-Bachelor’s degree in Computer Science or related discipline and typically 5 to 8 years of experience or equivalent combination of education and work experience.

 

 

 

-Excellent and effective communication skills, both written and verbal.

 

 

 

-Demonstrated leadership ability.

 

 

 

-Strong problem solving and troubleshooting skills with experience exercising sound judgment informed by data and critical analysis.

 

 

 

-Demonstrated experience across a broad range of digital technologies and platforms.

 

 

 

 

Preferred:

 

-Knowledge of middleware (TIBCO, Fusion)

 

-Azure DevOps

 

-Monitoring (Application Insights, AppDynamics)

 

-Experience with software testing practices and applications (LoadRunner, Selenium PowerBi)

 

-Experience with SharePoint, C#, .NET, Oracle database, SQL Server, REST/SOAP

 

 

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

 

VEVRAA Federal Contractor

 

EEO is the Law Poster

 

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