An Important Message about Exelon Recruitment during COVID-19

We hope that you and your loved ones are managing through this challenging and uncertain time. The COVID-19 pandemic has demanded unprecedented changes to our daily lives. That said, what hasn’t changed for us is the vital work we do, and our commitment to ensuring the safety of our candidates, employees, customers, and communities. While our hiring process looks a bit different today, with 100 percent virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference. As always, you can find our available opportunities here. We truly appreciate your continued interest in opportunities with Exelon and our family of companies.

Sr Analyst IT

This job posting is no longer active.

Location: WINDSOR MILL, MD, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 225585
Date Posted: May 29, 2020

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


This position will be a part of a focused group contributing to the company’s Enterprise-wide technology evolution. You will be part of the team building the foundation for the continuous development and improving internal and external customers experiences. This is an individual contributor role on a large customer transformation project supporting all Exelon utilities. You will be responsible for various aspects of designing, developing, testing, deploying and maintaining applications within the project.


This role is highly focused on various customer technology platforms, with a concentration on Oracle’s Customer Care and Billing Application.  You will perform activities relating to planning, gathering common business requirements, designing, building, testing and maintaining high quality solutions, products and processes.  Additional involvement around database practices and methodologies, learning technical architecture and hardware systems sizing, and contributing in a fast-paced team environment.  You will be part of a customer facing IT team involved with implementing a large, multi-jurisdictional, multi-year project.   


As you’ll be joining a fast-moving team, there will be days when the team may be required to work extended hours and/or shift work to support and meet assignment deliverables.  We also make time to celebrate our victories, incorporate fun days to volunteer, and build our team! Additionally, as a nimble team, we find it important to be receptive to take on new tasks outside of our routine work to grow and learn new skills and expect you to be able to accept these tasks with eyes wide open.



  • Perform analysis and provide technical recommendation to IT teams and business personnel to meet business/IT needs.
  • Research, write and execute test scripts as they pertain to the project in one or more business areas such as billing, finance, collections, market transactions, service orders, front office or reporting.
  • Provide system expertise and/or support for maintaining performance and reliability of key IT solutions.
  • Build and maintain knowledge of new technologies or technology opportunities and assist in analysis of their use for business and/or IT clients.
  • Maintain and enhance engagement with business and IT partners.
  • Maintain technical knowledge and business acumen within own discipline or function.
  • Coordinate work to be done with on and off-shore development application teams.
  • Foster a culture of innovation continuously looking for ways to find areas for improvement in process and quality.
  • Grow business partnerships through a collaborative problem solving.



  • Undergraduate degree in information science, business, computer science or equivalent and typically 3 plus years’ experience in IT or quantitative analytics functions
  • Demonstrates strong work ethic coupled with the ability to work under tight deadlines.
  • Demonstrates strong teamwork skills with self-motivation to achieve success in a rapidly evolving environment.
  • Excellent communications skills - Able to effectively communicate highly technical information in non-technical terminology (written and verbal).
  • Broad technical expertise with technical knowledge.
  • Understanding of change management principles associated with new technology implementations.
  • Understanding of project management principles
  • Strong problem solving and analysis ability
  • Experience working within an Agile methodology
  • Experience with software testing practices and applications (HP's ALM a plus)
  • Customer Information System application knowledge (Oracle CC&B a plus)
  • Batch program understanding, administration & troubleshooting
  • Knowledge of Oracle Structured Query Language (SQL)
  • Familiarity with enterprise toolsets such as Oracle databases, SQL Developer, FTP, HP's PPM/EDMs/PCRs, JIRA

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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