Sr. Analyst IT - SVMO

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Location: BALTIMORE, MD, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 225274
Date Posted: Apr 4, 2020

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Job Description

Description

At Exelon, we've got a place for you!

 

 

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery.

 

 

Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow.

 

 

Be part of a team that provides best-in-class professional services and adds exceptional value to Exelon’s family of companies. The IT Strategic Vendor Management Office (SVMO) is a function within the Office of the CIO (OCIO) that governs and oversees the delivery of IT services by a third-party multi-provider ecosystem. We are looking for people to join our team who have a passion for data and technology. We’re on a mission to simplify, standardize, and automate our processes. We want to enable access to relevant, decision ready data on digital, self service platforms. 

              

 

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

 

 

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!

 

 

 

PRIMARY PURPOSE OF POSITION

 

 

Provide data collection, analysis, and reporting to support our performance (SLAs) and financial services teams. Contribute to the design, development and implementation of digital technology and automation related to our data collection, analysis and presentation processes.  Perform analysis and prepare comprehensive reports/charts/graphs to support business operations.  Conduct trending, variance analysis, and other general financial and operational analysis Manage our information repository to ensure easy access to historical and operational information. Contribute to the design and build of a collaboration portal.

 

 

 

PRIMARY DUTIES AND ACCOUNTABILITIES

 

 

- Data Analytics and Reporting Services 40%

 

 

Perform analysis and reporting in support of business operations for the SVMO which governs and oversees the contractual, financial and operational performance of multiple strategic partners. Track, maintain, analyze, and provide current information related to operational performance including all contract deliverables and obligations. Develop and maintain various reports/charts/graphs. Organize and maintain the document library within Microsoft SharePoint.

 

 

 

- Support of Financial Services 25%

 

 

Work collaboratively with IT SVMO Financial Manager on performance measures with related financial impacts e.g. Credits/Earn Backs. Work in conjunction with internal organizations to ensure that appropriate mechanisms are in place to provide SPP financial information as required.              

 

 

 

- Support of Contract and Performance Services 25%

 

 

Work collaboratively with IT SVMO Performance Manager on performance measures with related operational impacts e.g. KPIs/CPIs. Works in conjunction with internal organizations to ensure that appropriate mechanisms are in place to provide SPP performance information as required.

 

 

 

- Tools and Reporting Automation and Continuous Improvement 10%

 

 

Support the design, development and implementation of digital scorecards and dashboards. Identify opportunities to automate manual processes and drive self-service reporting. Support the design, development, implementation and maintenance of a collaboration portal. Leverage user centered design skills to enhance the customer experience with our document repository and collaboration portal.

Qualifications

POSITION SPECIFICATIONS

 

 

Minimum:

 

 

- Bachelor’s degree (Science (Art & Design), Business, Finance, Information Technology) and 3-5 years related business experience, or equivalent combination of education and work experience

 

 

-Experience with Collaboration tools (SharePoint, Teams, Yammer)

 

 

- Intermediate proficiency in Microsoft Excel to retrieve and analyze data in support of business needs.

 

 

- Strong problem solving, financial and business analysis.

 

 

-Strong data management and file organization skills

 

 

- Customer driven with excellent oral and written communications skills.

 

 

- Ability to analyze data and complex problems, interpret and recommend alternative courses of action

 

 

-“Tech Savvy” – Eager and able to leverage technology to solve business problems

 

 

 

Preferred:

 

 

-Application experience with ServiceNow and standard software applications (Microsoft Word, Access, PowerPoint)

 

 

-Proficiency with specialized business technologies (e.g. Power BI, Splunk)

 

 

-Experience with outsourcing agreements and associated operational processes; contract change requests, service level management

 

 

-Previous vendor management experience a plus

 

 

 

POSITION SCOPE

 

 

- As assigned, work effectively with outsourcing partners

 

 

- Performs this service in support of the IT Strategic Vendor Management Office including related processes

 

 

 

 

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

 

VEVRAA Federal Contractor

 

EEO is the Law Poster

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