Part Time Customer Loyalty Sales Rep

Location: BALTIMORE, MD, United States
Organization: BGE Home Products & Svcs, LLC
Job ID: 224346
Date Posted: Feb 10, 2020

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Job Description

Description

Join BGE HOME to be a part of the team that offers a wide range of energy-related products and services that address the comfort and energy management needs of residential and small commercial customers in Maryland.

BGE HOME, a Constellation Company, specializes in the sale and service of heating, air conditioning, water heating, plumbing, and electrical systems along with appliance repair, replacement windows, doors, siding and attic insulation.

We are committed to our customers and have a customer satisfaction rating of more than 95 percent.

Our employees "live"; the BGE HOME Initiatives: Customer Commitment, Excellence, Integrity & Accountability, Teamwork and Safety.

We are a company that cares about the environment, supports local communities and embraces the diversity of our employees.

Every business line offers opportunity for employee development.

We have some of the best training programs in the area.

Here at BGE HOME, we continue our success through the strength of our people.

It's your future - it's about your career and your goals.

At BGE HOME, our aim is to match the right people with the right jobs.


Job Summary:

Places outbound calls to “win-back” customers who have previously canceled and as a sales follow up for commodity products.  Qualify and sell/re-sell contracts using benefits /value approach and incentive discounts by phone.  Process each sale and coordinate with respective groups. 

Primary Duties and Responsibilities: (Essential Job Function)

1.   Verbally describes, promotes and sells products and services over the phone

2.   Evaluates customer needs and recommends suitable services by explaining important benefits and cost / benefit relationships.

 

Knowledge:

·   Knowledge of Constellation Home, Constellation and BGE HOME products and services.

·   Knowledge of Sales preferred

·   Proficient in Microsoft Office Suite.  Knowledge of Siebel, Viryanet and CRM a plus.

Skills/Abilities:

Ability to communicate effectively verbally and in writing with proven customer service skills.

Ability to work independently and handle multiple tasks accurately.

 

Qualifications:

High School Graduate

Competencies:

Nights and weekends are required, including every Saturday.

May perform other duties as assigned.


Qualifications

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor
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