Sr Manager IT

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Location: Philadelphia, PA, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 223553
Date Posted: Jan 20, 2020

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Job Description



Engage, along with IT VP, with Exelon Business Units in the development of supporting and installing fiber technology solutions and support of IT services and products. 

Partner with business clients and IT leadership in the development of a strategic technology plan and investment strategy that meets the needs of the business while leveraging standard enterprise architectures. Participate on committees that guide product strategies. Lead a team of information technology professionals responsible for providing a single point of contact with the business, understanding business processes, technology needs and requirements and translating business requirements into appropriate technology solutions. Work with business clients to justify and prioritize small to medium sized projects (those under 2 million dollars).

Lead the maintenance and enhancements of applications and systems that support this business segment. Lead the execution of small to large sized IT projects maintaining top quartile on time on budget delivery. Participate in the overall leadership of Information Technology organization.

Create and maintain strategic relationship with key IT vendors and manage IT vendor contracts that support this specific business segment.


Maintain relationships with business clients, ensure business processes and requirements are identified and well understood, and participate on committees and forums that drive investment and technology strategy for the supported product portfolio.

Manage the maintenance, support, and minor enhancement of applications and systems of a product portfolio that delivers world-class performance and service. 

Partner with business clients to justify and prioritize small project investments and manage the delivery and execution of small projects while ensuring top quartile levels.

Drive process improvement and lead adoption of standard Management Model processes and procedures, which deliver sustainable top quartile cost and performance levels. 
Evaluate performance and provide coaching for IT personnel.

Promote diversity and foster teamwork, collaboration, and a learning organization.

Provide input on development and retention processes for IT employees.

Manage annual budget 




- Working knowledge of supporting or installing fiber systems.

- Bachelors degree in a technical discipline (e. g. Computer Science, Mathematics, or Engineering). 

- Typically 10 or more years of experience in leading and managing multiple solutions teams at the manager level or higher. 

- Experience and deep knowledge of the business processes. Previous hands on experience with business applications and/or the product portfolio. 

- Demonstrated strategy planning and customer engagement skills and experience leading teams and people through change. 

- Excellent consultative skills, including teamwork, facilitation, and negotiation. Advanced interpersonal skills, communications skills, and presentation skills. 

- Demonstrated ability to present and discuss complex technical information in a way that establishes rapport, persuades others, and gains understanding and approval


Graduate degree in Information Systems or related discipline or MBA

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

EEO is the Law Poster
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