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Sr Application Support - Oracle Cloud HCM Payroll

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Location: Chicago, IL, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 220003
Date Posted: Feb 3, 2020

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Job Description


At Exelon, we've got a place for you! 

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce. 

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits. 

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon.



The Oracle Cloud HCM Payroll Lead Analyst, is a seasoned HCM functional analyst/professional providing advanced expertise in a complex professional discipline. This position serves as the HR Technology representative that provides functional and technical expertise to support the Payroll user community in an ongoing production support role.


The position will work with corporate business process owners to collect user requirements and translate them into well designed, tested, and deployed business application systems. This individual is the conduit between the customer community and the software development team through which requirements flow.


Lead all functional aspects of the production support and system development life cycle for both large projects and small enhancements. 


Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.

Conduct analysis by critically evaluating information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. 

Design and deliver solutions that will meet the business objectives.

Translate the designs into the following artifacts as needed: Functional requirements,  Business Requirements Documents, Use Cases, and Interface designs.

Work with developers to understand and document program development requirements.

Conduct all facets of testing from test planning, script development, execution and validation.

Provide support for Change Management in the areas of training, communication and documentation.

Assess upgrades and patches for business Impacts.

Prepare complex reports for employee data contained in the HCM in response to requests from business process owners and users in other departments.

Troubleshoot production issues.


Position Specifications


Bachelors Degree in a business related field or Information Systems and at least 5 years of relevant experience.

At least three years’ experience as a HR Technology Business/Systems Analyst with a large HCM system such as EBS, Oracle Cloud HCM.

Hands-on experience with implementation, configuration, QA and support of packaged software for HR, payroll, and benefits administration required.

Preferred is experience with Oracle Cloud HCM.

Advanced experience with one or more of the following reporting tools: Oracle Fusion HCM Reporting Tools, Microsoft Access, Excel, and SQL.

Strong Microsoft Office skills.

Strong interpersonal, organizational, analytical, presentation and critical thinking skills.

Ability to build relationships and interact with teams at all levels.

Ability to make decisions considering long-term implications.

Excellent written and oral communication skills.

Ability to be flexible and respond to varied demands.


The preceding position description is intended to provide the general nature and level of work to be performed by employees within this classification.  It is not intended to be a detailed description of the position or a comprehensive listing of all duties, responsibilities, and qualifications required of employees assigned to this position, nor is it intended to indicate the exact amounts of time an individual will perform various position duties.

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.
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