Customer System Environment Manager

Job Description

Description

PRIMARY PURPOSE OF POSITION:

This is an individual contributor position that works under minimal supervision and performs routine and non-routine work. This position will support environment management for Oracle CCB and related applications.

This is a dynamic position with a wide range of responsibilities. The focus of this role is to deliver implementation support, develop solution technical design and provide product extension and development and/or technical guidance to both our customer base and members of our internal delivery team while serving as an advocate for solving customer business needs.

Position may require working extended hours and/or shift work to support our project and meet assignment deliverables.

PRIMARY DUTIES AND ACCOUNTABILITIES:

- Perform analysis and provide technical recommendation to IT teams and business personnel to meet business/IT needs.

- Provide technical expertise and/or support for maintaining performance and reliability of key IT solutions. Contribute to project technical development.

- Build and maintain knowledge of new technologies or technology opportunities and assist in analysis of their use for business and/or IT clients.

- Maintain and enhance engagement with business and IT partners.

- Maintain technical knowledge and business acumen within own discipline or function

- Coordinate work to be done with application teams

- Find areas for improvement in process and quality.

- Follow outlined coding guidelines pertaining to style, functionality, readability and ease of maintainability

Qualifications

POSITION SPECIFICATIONS

Minimum:

- Undergraduate degree in computer science, computer engineering, information science, math, physics or equivalent and typically 3 plus years’ experience in IT or quantitative analytics functions
- Demonstrates strong hardware/application environment capabilities coupled with the ability to work under tight deadlines.
- Demonstrates strong teamwork skills with self-motivation to achieve success in a rapidly evolving environment.
- Excellent communications skills - Able to effectively communicate highly technical information in non-technical terminology (written and verbal).
- Broad technical expertise with technical knowledge.
- Understanding of change management principles associated with new technology implementations.
- Understanding of project management principles

Preferred:
- Experience working within an Agile methodology.
- Customer Information System application knowledge (Oracle CC&B a plus)
- Familiarity with Oracle databases, SQL Developer, FTP, HP's PPM/EDMs/PCRs, HP's ALM
- Strong problem solving and analysis ability

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Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

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