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Sr. Product Analyst - IT

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Location: , PA, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 246861
Date Posted: Apr 12, 2023

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Job Description


We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?


Member of a product delivery team who supports the entire lifecycle of a product(s) and/or system(s) This includes supporting the core platform day to day operating needs, understanding new business needs, architecting, designing and developing solutions, ensuring quality through testing, release management and change management. Coordinate the tasks for subordinates and collaborate across teams as needed. Independence level: Works independently, or under the guidance of a Manager or Project Manager.

Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.


  • Work with other product team members to determine how to achieve team goals through a clear understanding of business needs and expected outcomes (15%)
  • Deliver application and/or infrastructure solutions to meet expected business outcomes by 1) assisting in planning work activities, 2) analyzing requirements, designing and building Software solutions, and 3) enhancing, maintaining or supporting existing products and processes to meet team goals and metrics (40%)
  • Maintain and enhance engagement with business partners and other stakeholders; manage scope and expectations with stakeholders (15%)
  • Identify and implement continuous improvements associated with the platform to support effortless customer experiences (15%)
  • Develop and maintain technical capabilities within supporting discipline or function (including best practices) (5%)
  • Review estimates of specific solutions to ensure time, cost and design meets the needs of the business. (5%)
  • Participates in strategic product planning meetings for insight on risk, cost vs. benefit, impact (5%)


  • Utilize understanding of customer's business needs to determine requirements
  • Applies technical expertise to plan, design, build or support required products and processes
  • Help other team members learn appropriate theories, practices and principles that relate to their skill set portfolio



  • Bachelor's degree in Computer Science or related discipline and 4-7 years of experience (product development, product management, business analysis) or 6-9 years relevant work experience
  • Excellent communications skills (written & verbal)
  • Ability to work with remote team members and/or stakeholders
  • Ability to build strong relationships with team members and business stakeholders
  • Strong knowledge of business practices and processes in (add business specific info).
  • Strong understanding of, and demonstrated ability to implement and utilize Agile
  • Strong problem-solving skills and analysis ability
  • Experience leading small IT Projects or sub-teams and knowledge of IT project management in correlation to the product line
  • Manage software support contracts for area of responsibility
  • Maintain and enhance engagement with business and IT partners


  • Change Management Experience
  • Agile experience and certifications
  • Experience writing User Stories
  • Experience creating workflow diagrams and mapping documents


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