Product Analyst - IT
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Location: BALTIMORE, MD, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 246997
Date Posted: May 13, 2023
Job: Information Technology - Staff
Job Description
Description
We're powering a cleaner, brighter future.Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
Are you in?
PRIMARY PURPOSE OF POSITION
Member of a product delivery team who supports the entire lifecycle of a product(s) and/or system(s). This includes supporting the core platform day to day operating needs, understanding new business needs, architecting, designing and developing solutions, ensuring quality through testing, release management and change management. Collaborate across teams as needed. Independence level: Works under the direction of a Manager or a Sr. Product Analyst.
PRIMARY DUTIES AND ACCOUNTABILITIES
- Work with other product team members to determine how to achieve team goals through a clear understanding of business needs and expected outcomes (15%)
- Deliver application and/or infrastructure solutions to meet expected business outcomes by; 1) assisting in planning work activities, 2) analyzing requirements, designing and building Software solutions, and 3) enhancing, maintaining or supporting existing products and processes to meet team goals and metrics (40%)
- Support engagement with business partners and other stakeholders; manage scope and expectations with stakeholders (15%)
- Implement continuous improvements associated with the platform to support effortless customer experiences (10%)
- Develop and maintain technical capabilities within supporting discipline or function (including best practices) (10%)
- Review estimates of specific solutions to ensure time, cost and design meets the needs of the business. (5%)
- Participates in strategic product planning meetings for insight on risk, cost vs. benefit, impact (5%)
JOB SCOPE
- Utilize understanding of customer's business needs to determine requirements
- Applies technical expertise to plan, design, build or support required products and processes
- Help other team members learn appropriate theories, practices and principles that relate to their skill set portfolio
Qualifications
MINIMUM QUALIFICATIONS
- Bachelor's degree in Computer Science or related discipline and typically 2 - 4 years of experience in development or business analysis or product management or in lieu of degree, 3 - 6 years of relevant work experience.
- Solid communications skills (written & verbal)
- Ability to work with remote team members and/or stakeholders
- Ability to build strong relationships with team members and business stakeholders
- Solid knowledge of business practices and processes in (add business specific info).
- Solid understanding of Agile
- Solid problem-solving skills and analysis ability
- Experience supporting small IT Projects or sub-teams
- Maintain and enhance engagement with business and IT partners
PREFERRED QUALIFICATIONS
- Understands the foundations of Agile and SAFe while embracing an agile mindset.
- SAFe Release Train Engineer Training or Certification
- Change Management Training or Certification
- Strong knowledge of software QA methodologies and processes
- Agile experience
