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Supvr Facilities Operations

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Location: Mays Landing, NJ, United States
Organization: PHI Service Company
Job ID: 246864
Date Posted: Apr 4, 2023

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Job Description


We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?


Supervises internal and external resources and activities involved in the day-to-day operation and security of the Company's portfolio of occupied buildings and facilities and tracks performance against credible benchmarks. Evaluates and negotiates bids, makes selections and manages work to completion. Scope of operations includes management, maintenance and security for office facilities, regional service centers and reporting centers (including garage and warehouse facilities) and substations. Responsible for achieving operating cost targets and customer satisfaction goals established by the Department's business plan. Supervises and manages the performance of a facilities maintenance group made up of Company employees and external service providers. Exercises leadership in the area of safety and diversity and sustains a high level of employee commitment among staff. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

  • Develop life cycle cost analysis for facility short and long term planning; identify the most efficient and economical location that fits both the functional and operational need of the business. (20%)
  • Plan, manage, evaluate performance and schedule a staff of skilled trade employees in the maintenance of buildings and grounds. Ensure all utility systems are operational and inspected in accordance with preventive maintenance schedules. (10%)
  • Develop and manage contingency plans for evacuation and emergency preparedness for all facilities operations. (10%)
  • Develop specifications, evaluate RFP, and recommend vendor and award contracts. Authorize changes and payments/disbursements. Assure adherence to project plan and contract terms. (10%)
  • Provide leadership to and development of Facilities team. Provide accurate and timely feedback regarding performance and operations. Conduct Performance Planning and Appraisal process. Identifies opportunities for growth and learning. (10%)
  • Interface with building occupants and other departments within the company and across Exelon. (10%)
  • Facilitates open and honest communication with Facilities staff. Assures that upward communication is integrated into the process, including employee grievances and complaints. Develop methods to assess communication effectiveness and implement continuous improvement initiatives. Oversees employees regarding rules, safety and training. (10%)
  • Manage O&M and Capital Budget for area of responsibility. (10%)
  • Maintain Performance Indicators for areas of responsibility. Works with out-sourced facilities management alliance partner to operate and maintain facilities. (10%)


Substantial responsibility involving the exercise of independent judgment for the daily operation and management of a diverse portfolio of Company facilities. Effective supervision and execution of building management initiatives has significant budget impact. Position has a number of direct reports including General Facilities Mechanics, Preventative Maintenance Staff and Facilities Operations Clerks. Works closely with Asset Manager and Contract Administrators.



  • Bachelor's Degree in Engineering or related field and 4-7 years' experience, or in lieu of degree, 6-9 years' business experience
  • Demonstrated knowledge and understanding of facilities management planning, scheduling and maintenance of facility equipment. Familiarity with computerized maintenance management systems.
  • Effective performance management skills and demonstrated success as a supervisor or manager.
  • Demonstrated ability to develop and implement process enhancements and efficiencies that involve the effective use of technology and performance improvement.
  • Ability to negotiate effectively on behalf of the Company with contractors and other service providers.
  • Strong analytical and communication skills.
  • Demonstrated success in achieving challenging business goals, assuming leadership role and delivering effective solutions to business problems in a corporate setting.
  • Proven ability to build consensus, establish trust, communicate effectively and foster culture change.
  • Demonstrated business acumen, customer awareness and ability to create value.


  • Experience developing and managing projects.
  • General understanding of maintenance standards, work plans, building codes, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (facilities operations).
  • General proficiency in standard software applications (e.g., Microsoft Word, Excel, Access, PowerPoint, Project), specialized business technologies and applications (e.g., asset suite, workforce management, project management, PassPort, CIS, EPS, forecasting, outage management) to retrieve and analyze data in support of business needs.
  • General analytical skills for project evaluation including analysis of projects with economic, financial, risk and decision analysis. Customer driven with good oral and written communications skills and general analytical, problem solving and project management skills.
  • General knowledge of the practices, procedures and principles of performance analysis (trending, root cause and gap analysis) benchmarking and audit compliance.
  • Ability to analyze organizational data and problems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.

What special certifications / technical skills would you like the candidate to have?

  • Certified Facility Manager (CFM)
  • HVAC or Electrician License or Certification
  • Experience with Building Automation Systems (BAS)
  • Experience with Computerized Maintenance Management Systems (CMMS)
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