Systems Administrator (Hybrid)

Job Description

Description

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

PRIMARY PURPOSE OF POSITION

The Systems Administrator will possess the experience and skills to support and maintain in a role within the Exelon IT organization by providing operational technical insights to stakeholders regarding IT system solutions being deployed within the enterprise environment. Must possess ability to monitor and maintain fundamental IT system initiatives and projects, to include both cloud, non-cloud and hybrid-cloud models. The IT Systems Administrator will be expected to provide technical expertise to support delivery and maintenance of IT solutions supporting Exelon. Must have the ability to evaluate IT infrastructure and application solutions and make recommendations for supporting application and data workloads within various hosting models. Demonstrate skills for basic monitoring, configuration and maintenance of, current hosting services to support virtual hosting technologies, software defined datacenter technologies, hyper-converged datacenter hardware solutions, and software tools. This role will work in collaboration with other IT teams, their leadership, enterprise business partners, vendors and project/design teams, in all aspects of the secure & reliable hosting of applications throughout Exelon's large & complex enterprise and real time operational environments.

*Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.

(Must be able to commute to locations in Baltimore area)

PRIMARY DUTIES AND ACCOUNTABILITIES

• Support projects, planning, maintenance and operations. Consults with leadership, project teams, application/service support teams and end users to support availability and perform feasibility analysis on potential changes related to Insert systems here. Provide technical expertise for maintaining performance and reliability of key IT solutions. (30%)
• Work closely with peers to develop future improvement plans, resource requirements, migrations strategies, and project schedules. Understand other technologies and service offerings and their impact to the delivery of cloud based/hybrid/on-prem services. (25%)
• Provide evaluation, testing, lab and mockup solutions as needed. Serve as a resource in assigned daily support and deployments to operations and ensure solutions meet business requirements and operational metrics (SLAs). Responsible for operating and maintaining solutions at the component level, including hands-on configuration, troubleshooting and metrics for cloud based/hybrid/on-prem services. (25%)
• Provide feedback to peers for risks identified during business impact analysis, site risk assessments and disaster recovery planning. (15%)
• Maintain technical knowledge and business acumen within our own discipline or function. (5%)

JOB SCOPE

• Position interacts with all levels of employees, including executives, vendors, involved in performance, maintenance, review, approval, testing and communication of business plans and services.
• Position has expertise in Cisco and or Nokia Network technologies.
• Position has hands-on competency in platform or application area of expertise, and tools/systems associated with these functions.
• Work under supervision and oversight.

Qualifications

MINIMUM QUALIFICATIONS

• Bachelors Degree Computer Science or related field and 2-5 years relevant experience IT infrastructure support, application support, cloud computing cloud computing, disaster/recovery or 6-9 years of relevant work experience
• Demonstrated proficiency in at least one operational domain such as storage, compute, database, collaboration, application support, cloud hosting and related technologies.
• Ability to travel domestically.
• 24/7 on-call rotational duties

PREFERRED QUALIFICATIONS

• CCNA or better Cisco Network certification, or equivalent certification from a similar networking vendor (Nokia, Juniper), or equivalent work experience in Network technologies.
• Multiple shifts available from a 24x7 schedule, flexibility for non-standard shifts (e.g. weekends, overnights) is highly preferred.