Manager Gas Field Operations

Job Description

Description

Be a part of something powerful at America's leading energy provider!

At Exelon, our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are a Fortune 200 company united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are empowered to evolve and advance their careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come, stay and grow -- whether that's in the role and path they start in or in new and exciting career opportunities across our business. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives, opportunities for career path changes, and health and retirement benefits.

PRIMARY PURPOSE OF POSITION

Responsible for the operation of a regional area, which includes, but is not limited to, leadership and oversight of the gas on-the-job train (OJT) training process. Oversees functions related to ensuring employee and public safety, promotion of diversity and inclusion among the organization, efficient operation, maintenance and construction of the gas distribution system, providing a premier customer experience and prudent financial acumen. Contributes as an ambassador of safety to ensure rigid compliance of safety rules, processes and procedures. Invests in a broad level of experiences and backgrounds, promotes an inclusive environment and leverages different experiences to foster employee development. Responsible for execution of strategic initiatives related to meeting or exceeding the business goals of the organization. Oversees and establishes synergies between Operating and Construction and Maintenance functions to ensure safe and efficient execution of the work plan. Provides support of strategies that leverage use of contractors and other partnering organizations. Delivery of the premier customer experience through direct or indirect communication with our customers and all around quality of service. All around contributor in obtaining attributes required of a high performance organization. Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.

PRIMARY DUTIES AND ACCOUNTABILITIES

• Implement regional strategic objectives. Provide direction and leadership and apply benchmark learning's to focus efforts on achieving company and business unit goals. Monitor, review and provide guidance to meet scorecard metrics around safety, productivity, reliability and customer service. 
• Direct the construction, maintenance and operation of all gas distribution activities performed by gas trainees. Includes providing assistance in gas outage response and restoration. 
• Provide leadership to and development of the gas trainees and utility mechanics. Provide accurate and timely feedback regarding performance and operations. Conduct performance reviews and identify opportunities for growth and learning for construction personnel. 
• Regularly interface with key leadership while representing the Regional Gas Operations organization on issues and initiatives related to the gas distribution system, reliability, preventative maintenance and regulatory compliance. Interface with customers (internal and external) in order to resolve construction related issues. 
• Develop and maintain an environment that fosters a high performance safety culture and an innovative organization. Lead the Gas Operations team in promoting diversity. Serve as a change agent for business initiatives and assures that the human element is understood and considered. Assure timely recognition of employee contributions. Develop methods to assess communication effectiveness and implement continuous improvement initiatives. 
• Support preparation and manage the overall Regional Gas Operations budget. Establish and monitor business plans and Electric Operations financial objectives. Balance cost control with expenditures necessary for emergency response. 

JOB SCOPE

• Total Number of Direct Reports: 2-3 Exempt
• Total Number of Reports: 2-3 Exempt 8-10 Non-Exempt
• Financial Scope (Budget, Expenditures, Funding, Revenue, etc.) Construction and Maintenance of
• $25 - $50 Million
• Degree of Responsibility:
• Responsible for the operation of a regional area, which includes, but is not limited to, leadership and oversight of the gas on-the-job train (OJT) training process. Oversees functions related to ensuring employee and public safety, promotion of diversity and inclusion among the organization, efficient operation, maintenance and construction of the gas distribution system, providing a premier customer experience and prudent financial acumen. Contributes as an ambassador of safety to ensure rigid compliance of safety rules, processes and procedures. Invests in a broad level of experiences and backgrounds, promotes an inclusive environment and leverages different experiences to foster employee development. Responsible for execution of strategic initiatives related to meeting or exceeding the business goals of the organization. Oversees and establishes synergies between Operating and Construction and Maintenance functions to ensure safe and efficient execution of the work plan. Provides support of strategies that leverage use of contractors and other partnering organizations.. Delivery of the premier customer experience through direct or indirect communication with our customers and all around quality of service. All around contributor in obtaining attributes required of a high performance organization.
• Financial accountability is demonstrated through managing $10-25 million in capital and O&M expenditures per region, with significant impacts on company earnings
• Oversees initiatives to reduce the duration and frequency of Customer Outages (CAIDI/SAIFI) and manage the field force response rate for emergent callouts.

Qualifications

• Bachelor's Degree and at least 8-10 years of related experience, including at least 4 years of managerial or supervisory experience or in lieu of bachelor's degree, 14 or more years of related experience is required.
• Demonstrated knowledge and understanding of gas distribution systems.
• Demonstrated knowledge of environmental and regulatory compliance.
• Proven leadership ability in a high performance results driven culture.
• Proven high-level management skills in coaching and development of business skills.
• Proven performance management skills including decisiveness, judgment, negotiation, motivation, innovation and development of people.
• Demonstrated ability to build consensus, establish trust, communicate effectively and foster culture change.
• Demonstrated ability to develop and implement process enhancements and efficiencies including new technology.
• Demonstrated business acumen, customer awareness and ability to create value.

• Graduate Degree or Graduate level work in Engineering, Business Administration or related field is desirable.
• Demonstrated ability to achieve results for performance improvement in safety, productivity, customer relations and reliability consistent with the annual Utility/Department/Region scorecard metrics.
• Demonstrated experience in negotiations and providing strategic input on labor relation strategies.
• Demonstrated commitment to harness the strengths of individual differences for the common good of the corporation and its employees.