Sr Business Program Manager
Location: WASHINGTON, DC, United States
Organization: PHI Service Company
Job ID: 245867
Date Posted: Jan 26, 2023
Job: Project Management
Job Description
Description
Be a part of something powerful at America's leading energy provider!
At Exelon, our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are a Fortune 200 company united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.
As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.
Our people are empowered to evolve and advance their careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come, stay and grow -- whether that's in the role and path they start in or in new and exciting career opportunities across our business. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives, opportunities for career path changes, and health and retirement benefits.
PRIMARY PURPOSE OF POSITION
The Utility of the Future (UoF) organization is focused on driving the advancement of a climate ready energy system. UoF develops and advocates for high impact policy solutions that address emerging climate change issues. This position has responsibility for supporting and driving the execution of decarbonization related policy development, internal and external stakeholder management, and additional projects within the Utility of the Future organization. Ensures organization alignment with strategic policies through leading cross functional efforts with broad internal (Legal, Regulatory, Finance and Operations) stakeholders and externally facing partners.
Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.
PRIMARY DUTIES AND ACCOUNTABILITIES
- Lead and manage cross-organizational projects and prepare periodic and as needed status reports on the projects being executed
- Support the development of organizational strategic policies through conducting industry research
- Participate in industry activities including working groups or task forces
- Develop formal documentation detailing the organizations strategic policies and supporting regulatory communications
- Manage and track key external stakeholder relationships
JOB SCOPE
- This is an individual contributor position that works independently with only general direction, relying on knowledge skills and judgment acquired through education and relevant experience to plan and accomplish assigned tasks and goals. The position regularly mentors less experienced colleagues.
- Direct Reports = 0
- Indirect MAST = 0
- Indirect Craft = 0
. Drives the development of key projects/programs/initiatives to ensure complete and successful implementation. Develops and tracks key milestones.
- This position is also key to maintaining the company's image and good standing with customers, regulators, and shareholders in regards to developing, coordinating, and implementing projects/programs/initiatives that have a direct link to either customer experience, reliability, or the bottom line results of the organization.
- Contacts:
- This position requires interfacing across Exelon Corporation with various levels of personnel in Customer Operations, IT, Regional Operations, Distribution Operations, Transmission Operations, Corporate Security, Communications, Regulatory, and Legal. The ability to build relationships across the organization is critical.
- Will regularly serve as lead for cross-functional and cross company teams responsible for the integration of strategic policies through the organization.
Qualifications
MINIMUM QUALIFICATIONS
- Bachelor's degree in a business or S.T.E.M. field with a minimum of 5 - 8 years related business experience OR in lieu of bachelor's degree, High School diploma and 9 - 12 years related business experience.
- Comprehensive understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs).
- Advanced proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint), and relevant specialized business applications (e.g., project portfolio management, requirements/test management, CIS/CRM, customer self-service, telephony, EPS, EAM, work management, & outage management) to support business needs.
- Demonstrated business acumen and ability to create value with strong problem solving, analytical/financial, negotiation, and conflict management skills and a willingness to accept increased responsibilities.
- Demonstrated ability to build consensus, establish trust, meet critical deadlines, communicate effectively, and accept accountability of multiple tasks.
- Customer driven with demonstrated excellent written and oral communication skills and ability to interact with people of all levels.
- Demonstrated ability to develop and implement process enhancements and efficiencies including new technology
PREFERRED QUALIFICATIONS
- MBA or Master's degree in a business or S.T.E.M. field.
- Experience leading or managing projects