Senior Emergency Preparedness Specialist - PHI

Job Description

Description

Be a part of something powerful at America's leading energy provider!

At Exelon, our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are a Fortune 200 company united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are empowered to evolve and advance their careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come, stay and grow -- whether that's in the role and path they start in or in new and exciting career opportunities across our business. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives, opportunities for career path changes, and health and retirement benefits.

PRIMARY PURPOSE OF POSITION

Directs and is responsible for optimizing the practices, policies, procedures and programs to operate the electric and gas distribution system in a safe, reliable and efficient manner with the welfare of employees, customers, the public and shareholders in mind. This position has a very direct impact on the Company's performance on several key indicators such as System Average Interruption Frequency Index (SAIFI), Customer Average Interruption Duration Index (CAIDI), and Customer Satisfaction by leading various special projects to improve performance on stated initiatives. Maintain and apply a working knowledge of the Exelon Management Model for business controls and meet management's expectation for conducting effective business.

Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.

PRIMARY DUTIES AND ACCOUNTABILITIES

• Develop and maintain the procedures related to emergency events requiring a coordinated Company response: Storm Restoration Process, Heat Emergency, Site Restoration Management, Security Threats, Distribution Load Management, Substation Logistical Support of Critical Substations, Incident Command (25%)
• Manage completion of Annual Projects: Major Customer Selection, Inspection, and Contingency Plans, Emergency Preparedness Drills, Emergency Load Conservation Plan, Summer Emergency Preparedness Plans for Delaware, New Jersey, and Outside Municipalities, Summer/Winter Readiness Plans, Work Stoppage Planning (25%)
• Participate in and coach personnel during emergency events. Monitor events for process adherence and improvement opportunities. (15%)
• Develop and implement training related to emergency preparedness. (25%)
• Conduct post-event lessons learned meetings, track completion of resulting action items, and file required regulatory report for the event. (5%)
• Coordinate emergency planning with municipal, state, federal agencies, and other industry groups. (5%)

JOB SCOPE

• No day-to-day supervisory responsibilities are required for this position. Various special projects led by this position require good project management skills. In addition, this position requires interfacing with various levels of personnel including Regional Operations, Dispatch Operations, Transmission Operations, and corporate organizations (Security, Communications, Regulatory, etc.). As a result, effective communication skills are a key ability needed by this individual.
• Direct impact on budget is minimal -- occasional expenditures include expenses relating to training, drills and procedure support (room costs, binder materials, etc.). However, the processes governed by this position have a very direct impact on the Company's performance on several key indicators such as System Average Interruption Frequency Index (SAIFI), Customer Average Interruption Duration Index (CAIDI), and Customer Satisfaction.
• This position requires minimal direct supervisory oversight. Some independent decision-making is utilized by this position but other more key decisions are left to the Emergency Preparedness Manager with recommendations provided by the Administrator based on experience, good judgment, and initiative.

Qualifications

• Bachelor's degree in related field AND 5 or more years of relevant experience OR High school diploma AND 9 or more years of experience in Emergency Preparedness Activities and/or planning, design, operation or maintenance of high voltage electrical equipment on the electrical / gas distribution system.
• Good computer skills, strong oral and written communications skills, along with the ability to deal with people at all levels within the Company, are necessary.
• Must possess the following behaviors: a. Ability to challenge status quo and be comfortable with being challenged. b. Have a questioning attitude. Not afraid to question unfamiliar territories. c. Self-starter that can either work with a team or independently to drive results. d. Clear understanding of management point-of-view and expectations. e. Ability to learn on the fly. Learns quickly when facing new problems. f. Ability to adapt to new or changing conditions. g. Active listener, be objective. h. Strong interpersonal skills. Must be able to communicate (verbally and written) to all levels in the organization. Ability to build appropriate rapport; diplomacy and tact; can diffuse even high tension situations comfortably.

Bachelor's degree in related field