2022 Exelon Hiring Update
Our hiring process looks a bit different today as a result of the COVID-19 pandemic, with virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference.

Exelon was recently separated into two publicly traded companies, Exelon and Constellation. Exelon is the parent company for our fully regulated transmission and distribution utilities, delivering electricity and natural gas to more than 10 million customers. Constellation is the largest supplier of clean energy and sustainable solutions to homes, businesses and public-sector customers across the continental U.S., backed by more than 31,000 megawatts of generating capacity consisting of nuclear, wind, solar, natural gas and hydro assets. If you are looking for career opportunities in commercial, generation or home services, please visit jobs.constellationenergy.com for more information.

Accounts Payable Support Supervisor - BSC (Hybrid)

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Location: BALTIMORE, MD, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 245276
Date Posted: Jan 10, 2023
Job: Support Services

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Job Description


Be a part of something powerful at America's leading energy provider!

At Exelon, our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are a Fortune 200 company united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are empowered to evolve and advance their careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come, stay and grow -- whether that's in the role and path they start in or in new and exciting career opportunities across our business. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives, opportunities for career path changes, and health and retirement benefits.


The Accounts Payable Support Supervisor is responsible for identifying, implementing, and maintaining systems and established policies and procedures supporting Exelon's vendor maintenance and Accounts Payable programs and identifying and implementing program and system enhancements. This role leverages strategic and collaborative methods while maintaining a strong system and financial control environment and leads audit and control functions for vendor maintenance and Accounts Payable while providing backup support for expense management, travel, and credit card programs. The Supervisor manages internal staff and has oversight of a third-party offshore support team, ensuring the team's activities and results achieve goals and follow regulations, accounting principles, and company policies. The Supervisor partners extensively with internal partners and functions across Exelon, as well as a wide range of external stakeholders - including offshore support providers and external vendors. Building strong relationships, resolving disputes, and ensuring that customer satisfaction objectives are achieved are key to success.

  • Execute the company's vendor maintenance and Accounts Payable programs to ensure regulatory, financial, and procedural compliance Manage day-to-day activities and provide leadership to the Support Services team Continually identify, implement, and ensure execution of domestic 1099 / foreign 1042S backup withholding / B-Notice reporting, W9, W8 Tax Identification Number recording, and other relevant IRS regulations. Execute IRS Information Return Reporting, Extension Filing, Correction / Penalty Notice Processing, and other Federal IRS mandated information processes. Ensure monitoring of system information feeds and interfaces, partnering with internal and vendor IT resources to identify and resolve system issues that may arise Maintain Support Services management model documentation (40%)
  • Initiate and build business partner and external stakeholder relationships to drive a high-quality customer and stakeholder support model Provide system and process training, support, and guidance to business partners across Exelon on Support Services processes and systems (i.e., vendor management) to ensure adherence to company standards, policies, and procedures Establish and manage customer interaction to ensure that the support services programs are focused on the customers' needs and are delivering customer-focused services and products Ensure timely response to internal and external customers and stakeholders across all means of communications, systems, and notifications (30%)
  • Drive evaluation, analysis, and implementation of continuous improvement initiatives Analyze and monitor metrics to assess overall team performance, leverage industry best practices, to identify process and system improvement opportunities Foster ongoing partnership and enhancement opportunities to our support services system solutions; partnering with business, Treasury, Supply, IT and external vendors and stakeholders to drive technology solutions that align to strategic priorities Maintain and leverage area intranet sites, SharePoint sites, and related mediums as tools for communication, education, and continued stakeholder satisfaction (30%)


Directly supervise and lead the Support Services team, providing customer service and support for all program requirements, while building and maintaining strong relationships with internal and external stakeholders. This role reports to the Accounts Payable Manager Some travel required



Bachelor's degree preferred in business, accounting, supply, finance, or similar discipline with a minimum of 6 years of related experience Demonstrated ability to lead teams in a dynamic environment with focus on attracting, developing, and retaining a strong team Excellent interpersonal, customer service, oral and written communication skills High degree of initiative, motivation, and problem-solving skills Customer service focused, including internal business and external business partner and vendor relationships Proficient in understanding and ability to use Microsoft 365 and Office tools, and ability to learn new technologies and tools Knowledge of the practices, procedures, and principles of audit compliance, including the IRS 1099/1042 filing process


Experience with ERP systems (Passport/AS8/SaaS/Cloud applications) and expense management systems, including implementation and on-going maintenance and vendor maintenance Demonstrated knowledge of implementing and managing third-party offshore services, including systems, structure, and vendor maintenance

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