Product Analyst - IT

Job Description

Description

Be a part of something powerful at America's leading energy provider!

At Exelon, our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are a Fortune 200 company united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are empowered to evolve and advance their careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come, stay and grow -- whether that's in the role and path they start in or in new and exciting career opportunities across our business. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives, opportunities for career path changes, and health and retirement benefits.

PRIMARY PURPOSE OF POSITION

Member of a product delivery team who supports the entire lifecycle of a product(s) and/or system(s). This includes supporting the core platform day to day operating needs, understanding new business needs, architecting, designing and developing solutions, ensuring quality through testing, release management and change management. Collaborate across teams as needed. Independence level: Works under the direction of a Manager or a Sr. Product Analyst.

PRIMARY DUTIES AND ACCOUNTABILITIES

• Work with other product team members to determine how to achieve team goals through a clear understanding of business needs and expected outcomes (15%)
• Deliver application and/or infrastructure solutions to meet expected business outcomes by; 1) assisting in planning work activities, 2) analyzing requirements, designing and building Software solutions, and 3) enhancing, maintaining or supporting existing products and processes to meet team goals and metrics (40%)
• Support engagement with business partners and other stakeholders; manage scope and expectations with stakeholders (15%)
• Implement continuous improvements associated with the platform to support effortless customer experiences (10%)
• Develop and maintain technical capabilities within supporting discipline or function (including best practices) (10%)
• Review estimates of specific solutions to ensure time, cost and design meets the needs of the business. (5%)
• Participates in strategic product planning meetings for insight on risk, cost vs. benefit, impact (5%)

JOB SCOPE

• Supports release acceptance, rollout planning, release communications, preparations and training activities, and distribution and installation of releases.
• Utilize understanding of customer's business needs to determine requirements
• Applies technical expertise to plan, design, build or support required products and processes
• Help other team members learn appropriate theories, practices and principles that relate to their skill set portfolio

Qualifications

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science or related discipline and typically 2 - 5 years of experience in development or business analysis or product management or 6 - 9 years of relevant work experience.
• Solid communications skills (written & verbal)
• Ability to work with remote team members and/or stakeholders
• Ability to build strong relationships with team members and business stakeholders
• Solid knowledge of business practices and processes in (add business specific info).
• Solid understanding of Agile
• Solid problem-solving skills and analysis ability
• Experience supporting small IT Projects or sub-teams
• Maintain and enhance engagement with business and IT partners

PREFERRED QUALIFICATIONS

• Understands the foundations of Agile and SAFe while embracing an agile mindset
• Strong knowledge of software QA methodologies and processes
• SAFe Release Train Engineer Training or Certification
• Change Management Training or Certification
• Prosci ADKAR certified
• Agile experience and certifications