2022 Exelon Hiring Update
Our hiring process looks a bit different today as a result of the COVID-19 pandemic, with virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference.

Exelon was recently separated into two publicly traded companies, Exelon and Constellation. Exelon is the parent company for our fully regulated transmission and distribution utilities, delivering electricity and natural gas to more than 10 million customers. Constellation is the largest supplier of clean energy and sustainable solutions to homes, businesses and public-sector customers across the continental U.S., backed by more than 31,000 megawatts of generating capacity consisting of nuclear, wind, solar, natural gas and hydro assets. If you are looking for career opportunities in commercial, generation or home services, please visit jobs.constellationenergy.com for more information.

Claims Coordinator

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Location: WASHINGTON, DC, United States
Organization: PHI Service Company
Job ID: 244837
Date Posted: Nov 26, 2022
Job: Legal & Claims

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Job Description


Be a part of something powerful at America's leading energy provider!

At Exelon, our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are a Fortune 200 company united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are empowered to evolve and advance their careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come, stay and grow -- whether that's in the role and path they start in or in new and exciting career opportunities across our business. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives, opportunities for career path changes, and health and retirement benefits.


Provides detailed administrative and systems support to the Claims Department. Performs a multitude of duties and varied special projects to support both department and business unit's goals with minimum of supervision. Participate in the handling of select multiple property damage claims. Coordinate the billing and collection process for assigned Company damage claims. Note: Position may be required to work extended hours, including 24x7 coverage for storms or other energy delivery emergencies.

  • Coordinate the billing and collection for cases involving damage to Company property. Identify and obtain information and documentation essential for case disposition, participate in settlement negotiations, establish and monitor extended payment arrangements, prepare and distribute related correspondence and monitor case status. (50%)
  • Provide general office and secretarial support to the Claims groups including typing, transcription, file maintenance, handling inquiries and other office support functions. (35%)
  • Interface with other departments in PECO Energy including Audit Services and corporate accounting. (5%)
  • Recommends policy and procedural changes within the support area to ensure both client & customer satisfaction. (5%)
  • Handle confidential data and matters in a professional and efficient manner. (5%)

  • Coordinate billing and collection of Company damage cases up to $15,000 and property damage cases up to $2,500.
  • Provide a high level administrative support to include conducting research, preparing statistical reports, handling information requests and performing Administrative Assistant functions.
  • Enter data into the accounting software system and perform basic accounting functions.
  • Coordinate and schedule interviews and meetings.
  • Compose and prepare correspondence and reports.
  • Perform timekeeper / Payroll duties for the department.



High School Graduate or equivalent and 5-7 years of related experience. Knowledge of Claims handling process and systems. Proficient in computerized Information Systems


Associate's or Bachelors's degree.




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