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Category Manager, Technical - (Hybrid)

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Location: OAKBROOK TERRACE, IL, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 244327
Date Posted: Apr 4, 2023

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Job Description


Be a part of something powerful at America's leading energy provider!

At Exelon, our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are a Fortune 200 company united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are empowered to evolve and advance their careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come, stay and grow -- whether that's in the role and path they start in or in new and exciting career opportunities across our business. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives, opportunities for career path changes, and health and retirement benefits.


Leverage IT technical expertise to create and implement strategic sourcing strategies for one or more categories of IT spend across multiple business units. Drive business value and mitigate risk in procurements through competitive bidding, negotiation of commercial and legal terms, and analysis of data and market trends. Collaborate with suppliers and internal business partners including Legal and business unit leadership to drive efficiencies, reduce risk and manage costs.


  • Leverage IT knowledge to lead negotiations of commercial and legal terms with new and incumbent vendors to mitigate risk, increase value for internal customers, and provide flexibility to meet the organization needs, including negotiating vendor authored agreements. 
  • Develop sourcing strategies and lead key sourcing initiatives. Participate in periodic 'special project' initiatives. Accountable for category purchases (including tactical); become involved on an as-needed bases to resolve emergent issues. 
  • Lead personnel (both within and external to Supply) to achieve objectives across related categories and/or across multiple sourcing initiatives. Prioritize competing needs and assign tasks to support strategic sourcing initiatives and other Supply projects, as appropriate. 
  • Maintain position of primary contact for the resolution of systemic/recurring supplier issues. Develop close working relationships with supplier and business stakeholders. Monitor supplier performance to ensure that contract terms and conditions are being met or exceeded; and performance meets business partner expectations. Manage and/or support supplier alliance process and manage all supplier relationships 
  • Manage categories and provide oversight and governance of associated purchases including IT technology, cybersecurity, North American Electric Reliability Corporation (NERC) and its Critical Infrastructure Program (CIP) and vendor affiliation governance processes; perform category spend and risk analysis; and design and implement category and supplier risk mitigation strategies. 
  • Provide direction to contract administrators, procurement and sourcing specialists and other supply personnel, as appropriate, within assigned business and spend categories. 
  • Identify and implement sourcing and category management best practices. Understand, track and forecast market trends for IT technologies to maintain technical knowledge and business acumen. Support the Business Units' Emergency Response activities as assigned 


Sourcing activities of one or more categories of technical or complex materials or services. Independent decision making while performing typical job duties. Manage material or service categories within and across business units with consideration of total process life cycle costs, business unit needs, Exelon goals, and risk profiles. Continuous improvement of the Supply organization.


  • Bachelor's Degree in business, engineering, science or related field with a minimum of five (5) years' experience or High School diploma or equivalent, with nine (9) years' experience
  • 3-5 years' experience in IT category sourcing (software, hardware, professional services, telecom) and/or IT technical experience in software, hardware, professional services or telecom.
  • Demonstrated project and change management skills
  • Demonstrated knowledge of category and supply management concepts.
  • Adept and persuasive communicator (verbal, written).
  • Cross functional/organizational team management and facilitation skills (internal and external).
  • Demonstrated data analysis capability and MS Office applications expertise.
  • Demonstrated negotiation skills. Ability to hold Suppliers accountable for performance.
  • Conflict management experience.
  • Availability for travel across Exelon sites, Supplier locations and business units; as business needs dictate.


Demonstrated understanding of 'entire' Exelon supply chain and cost drivers.

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