Manager IT (Remote/Hybrid)

Job Description

Description

Be a part of something powerful at America's leading energy provider!

At Exelon, our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are a Fortune 200 company united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are empowered to evolve and advance their careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come, stay and grow -- whether that's in the role and path they start in or in new and exciting career opportunities across our business. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives, opportunities for career path changes, and health and retirement benefits.

PRIMARY PURPOSE OF POSITION

Plan and manage resources, finances, scope and services within a functional area of Information Technology to deliver business results. Provide IT products, services and solutions on time, within budget and with the required functionality. Establish, maintain and enhance relationships with clients. Participate in developing and implementing strategy/policy. Manage large-scale projects of high complexity, size and change management risk.

Contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the IT Experience at Exelon. As a leader in the IT Talent and Training team, lead initiatives to build capability among leaders and employees to develop talent to support business strategy and goals. Partner with HR and IT leadership in the development of an integrated talent and training plan that meets the needs of IT employees across Exelon. The Manager Talent & Training plays a crucial role in ensuring the success and effectiveness of initiatives within the IT organization and overseeing day-to-day support for The IT Experience programs.

Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.

PRIMARY DUTIES AND ACCOUNTABILITIES

• Lead and manage IT staff and resources in accordance with IT Business Plan. For projects: Plan and manage scope, schedule, and budget for defined deliverables in accordance with IT project management standards. For operations/application maintenance: Plan and manage to defined service level agreements at agreed upon budgets. (25%)
• Lead and manage IT projects and associated system integrators to deliver projects of medium to high complexity. (10%)
• Operate utilizing standard processes as defined within the Management Model. Oversee process improvement efforts and ensure adoption of standard processes and procedures that deliver sustainable top quartile cost and performance levels. (15%)
• Establish, maintain, and enhance relationships with business and IT partners. Communicate status to key stakeholders on a regular basis. (15%)
• Maintain current business knowledge/acumen, including application of technology solutions to deliver business results. (10%)
• Evaluate performance and provide coaching for IT personnel. Participate in career development and succession planning processes. Promote diversity and foster teamwork, collaboration, and a learning organization. Provide input on development and retention processes for IT employees. (10%)
• Prepare and manage budget for area of responsibility. (5%)

JOB SCOPE

• Total Staff Managed: 5 to 20
• Utilize understanding of customer's business needs to determine requirements and help set direction.
• Determine and helps others learn appropriate theories, practices and principles that relate to their skill set portfolio and related sciences and disciplines.
• Make judicious decisions in familiar and new situations and contributes to strategic decisions.
• Represent business client's perspective with IT team
• Dimensions: Span of control (generally 10), level of budget control, technical/business complexity, risk, criticality of assignment to business
• Budget Management specific to area of accountability.
• Operate independently with little or no supervision.

Qualifications

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science or related discipline (HR, Organizational Development, Business, IT) and typically 8 to 10 years experience in (human resources, talent management, workforce development) or equivalent combination of education and work experience.
• Appropriate technical skills. PMP certification preferred for specific roles as per guidelines established by the IT Project Management Office.
• Strong knowledge of business practices and processes in Microsoft Suite of tools.
• Experience leading and managing IT projects or subteams and knowledge of IT project management.
• Experience leading and managing technical personnel.
• Strong judgment and excellent analytical ability.
• Excellent communications skills and ability to work effectively with all levels of IT and business management and with vendors.
• Experience managing budgets for functional area of responsibility.

PREFERRED QUALIFICATIONS

• Graduate degree.
• Project Management certification.
• Demonstrated ability to present and discuss complex technical information in a way that establishes rapport, persuades others, and gains understanding and approval.