2022 Exelon Hiring Update
Our hiring process looks a bit different today as a result of the COVID-19 pandemic, with virtual interviewing and other solutions in place to facilitate proper social distancing, we remain focused on powering possibilities for new talent who are ready to join us in making a difference.

Exelon was recently separated into two publicly traded companies, Exelon and Constellation. Exelon is the parent company for our fully regulated transmission and distribution utilities, delivering electricity and natural gas to more than 10 million customers. Constellation is the largest supplier of clean energy and sustainable solutions to homes, businesses and public-sector customers across the continental U.S., backed by more than 31,000 megawatts of generating capacity consisting of nuclear, wind, solar, natural gas and hydro assets. If you are looking for career opportunities in commercial, generation or home services, please visit jobs.constellationenergy.com for more information.

Services Analyst - IT (Hybrid)

This job posting is no longer active.

Location: Newark, DE, United States
Organization: Exelon Business Servcs Co, LLC
Job ID: 243293
Date Posted: Oct 10, 2022
Job: Information Technology - Staff

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Job Description


Be a part of something powerful at America's premier energy provider!

At Exelon, we are united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities — Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are empowered to evolve and advance our careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come and stay. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives and health and retirement benefits.


Perform activities relating to designing, building, testing, implementing and maintaining IT services, portfolios, products, projects and processes under the guidance of a Sr. IT Services Analyst or Manager. May assist in the coordination of tasks for subordinates. Independence level: Works under general supervision.

This role will collaborate with key stakeholders and portfolio leaders to create transparency around the cost-effective delivery of IT services to our customers in alignment with business needs and objectives. Assist in activities related to the planning around designing, building, and maintaining IT services, projects, portfolios, and processes in alignment with financial standards.

The Office of the CIO (OCIO) is charged with leading the IT transformation and building an organization that ensures the standardization of processes and tools, that enable the effective and efficient delivery of IT solutions to our business partners. The IT Investment and Financial Management organization within the OCIO plays an instrumental role in driving IT wide strategy by partnering with our customers and understanding the business needs and technical landscape while ensuring cost-effective delivery of IT services and investments to the business through management of the IT LRP, monthly LE, equitable billing allocation, and cost optimization.

The Service Analyst will be responsible for supporting standards across IT specific to the annual Long-Range Plan (LRP) and monthly Financial Reporting processes, which may include, but not limited to, baseline and project financials, investment authorization, equitable billing, and rate case filings. This role will make contributions to driving continuous improvements and adoption of standards, processes and tools required for successful planning and execution of various business needs and IT commitments. In addition to providing thought leadership, with an enterprise perspective.


  • Assist in the management of $1.2B annual spend between baseline and projects across the IT organization in alignment with the IT Management Model, Utility, and BSC requirements which may include, but not limited to:
  1. Leverage Portfolio / IT knowledge and expertise to provide guidance and support across the organization (IT Leadership and Budget Owners) spanning 10 Towers specific to Long-Range Planning and monthly Financial Reporting processes (planning, budgeting, and forecasting) to drive business results across Exelon and its 6 operating companies.
  2. Analyze IT service delivery financial outcomes/results tied to baseline and projects and report to IT Leadership, including KPI tracking and reporting.
  3. Assist in supporting standard templates, tools, and processes across 100+ stakeholders throughout Exelon.
  4. Assist in the support required for OpCo specific requests and rate case filings.
  • Assist in supporting IT wide process, standards, tools, and governance specific to baseline and project financials, investment authorization, equitable billing, and rate case filings in alignment with IT, Utility, and BSC standards.
  • Assist in driving continuous improvements and adoption of standard processes and tools.
  • Assist in reporting and analysis providing organizational transparency into data required to drive the right conversation and enable fact-based decision making for Exelon and Utility C-Suite leaders.
  • Establish positive team environment by proactively assisting and training less experienced personnel.
  • Grow technical knowledge and business acumen within own discipline or function.


  • As assigned, work effectively with outsourcing partners
  • Performs this service in support of (fill in business area – i.e. Energy Delivery, Real Time, etc).




  • Bachelor’s degree in related field (Business, Computer Science, Finance, Accounting, etc.) and at least 2 years of experience in Information Technology or equivalent combination of education and work experience.
  • Proficient in Microsoft Excel
  • Knowledge of utility business practices and processes
  • Strong problem solving skills
  • Excellent communications skills (written and verbal)


  • Bachelor’s degree in Computer Science preferred. Proficiency in Microsoft PowerBI or other reporting technology a plus.
  • Business process / technical knowledge with Finance and Business Planning experience
  • Demonstrated customer engagement skills
  • Proficiency with data analysis in Microsoft Excel
  • Strong analysis ability.
  • Good ability to work effectively across the organization
  • Ability to work with remote teams

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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