Business Analyst

Job Description

Description

Be a part of something powerful at America's premier energy provider!

At Exelon, we are united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are empowered to evolve and advance our careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come and stay. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives and health and retirement benefits.

PRIMARY PURPOSE OF POSITION

Perform general analysis and prepare reports to support business operations. Conduct modeling, forecasting, trending, variance analysis, business case development, and other general financial and operational analysis. Monitor and coordinate activities to support operational performance management (e.g., safety, reliability, service level, productivity, etc.). Research and provide statistical financial and operational information. Track, maintain, analyze and provide current information on the operation's business scorecard or key performance indicators (KPIs). Develop and organize performance reports for both internal and external use. Contribute to the development of shortterm and long-range business planning. Provide analytical and operational support to the business unit. Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.

PRIMARY DUTIES AND ACCOUNTABILITIES

• Support and contribute to the development of short-term and long-range business planning. Conduct modeling, forecasting, trending, variance analysis, business case development, programing, statistical methods, data analysis, and other financial and operational analysis (e.g., operational effectiveness, budget, resource, workload, workforce and capacity utilization, competitor, etc.).
• Provide statistical and data analytic information to ensure the most effective development of programs and initiatives for business operations.
• Track, maintain, analyze and provide current information on the Journey Coordination team’s operations and impact.
• Perform analysis of the operation's cost elements to ensure effective and efficient operations.
• Prepare and analyze comprehensive and detailed reports.
• Support the development, organization and presentation of detailed performance reports for both internal and external use.
• Provide broad analytical and operational support to the business unit.
• Proficient in Project Management practices and software
• Proficient in MS Office and Asset Suite tools and software
• Attend required meetings and reach out to project stakeholders for detailed project information. Identify project/program budget, forecast, and authorization issues early and assist in developing resolutions to meet project metrics.
• Demonstrate strong working knowledge of community, political and socioeconomic environment in which the company operates.
• Build relationships with outside non-profit organizations.
• Strong problem-solving skills

JOB SCOPE

• This is an individual contributor position that woks under general supervision and frequently performs non-routine work. This position is expected to resolve most questions and problems through interaction with internal and/or external stakeholders, executives, directors, managers, and staff across the organization, and refers only the most complex issues to higher levels. On occasion, may mentor less experienced colleagues.
• May require working extended hours and/or shift work to support business operations.
• On occasion, may mentor less experienced colleagues.
• Reviewing (QAQC) invoices and financial information for accuracy and appropriate charges
• Reporting of information that might include multiple data sources and input from a variety of stakeholders
• Attending meetings, contributing to, and tracking action items to completion
• Leading initiatives requiring collecting and coordinating information between external and internal stakeholders
• Interaction with external subcontractors to assist in the successful delivery of energy efficiency program offerings
• Establishing and tracking KPIs on offering performance from both dollar and MWh perspectives
• Lead the tracking, reporting and QAQC of monthly Latest Estimate financial tracking for identified programs
• Lead efforts in performance reporting leveraging multiple internal data sources

Qualifications

MINIMUM QUALIFICATIONS

• Bachelor's degree in Business or Engineering AND 2 - 5 years related business experience, or in lieu of Bachelor's degree, a minimum of 6 - 10 years relevant business experience is required.
• General understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., asset management, electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs, transmission operations and planning).
• General proficiency in standard software applications (e.g., Microsoft Word, Excel, Access, PowerPoint, Project), specialized business technologies and applications (e.g., workforce management, project management, PassPort, Brio, CIS, EPS, Business Objects, SAP planning, business modeling, forecasting, voice response unit, automatic call distributors, work management, outage management) to retrieve and analyze data in support of business needs.
• Ability to provide general analysis and apply managerial accounting concepts, customer intelligence gathering, forecasting, staff planning, scheduling, analytical and statistical problem solving, financial, accounting, business and budget analysis. General analytical skills for project evaluation including analysis of projects with economic, financial, risk and decision analysis.
• General analytical skills for project evaluation including analysis of projects with economic, financial, risk and decision analysis. Experience in business case development and ability to effectively present business cases to business unit leadership.
• Customer driven with good oral and written communications skills and general analytical, problem solving and project management skills.
• General knowledge of the practices, procedures and principles of performance analysis (trending, root cause and gap analysis) benchmarking and audit compliance. Ability to analyze organizational data and problems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.

PREFERRED QUALIFICATIONS

• Experience within the energy conservation / energy efficiency related field
• Ability to analyze complex business processes and systems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.
• Demonstrated strong analytical skills for project evaluation including analysis of complex projects with economic, financial, risk and decision analysis. Proficient in business case development and ability to effectively present business cases to business unit leadership.
• Clear and concise written and verbal communication skills with excellent presentation skills
• Strong problem-solving skills
• Strong project management and event coordination skills
• Strong relationship building skills
• Bilingual a plus