Dist Sys Dispatcher I - PECO

Job Description

Description

Be a part of something powerful at America's premier energy provider!

At Exelon, we are united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities  Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are empowered to evolve and advance our careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come and stay. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives and health and retirement benefits.

PRIMARY PURPOSE OF POSITION

Optimize the practices, policies, procedures and programs to operate the Gas & Electric distribution system in a safe, reliable and efficient manner with the welfare of employees, customers, the public and shareholders in mind. Follow established operating practices and procedures as they relate to customer restoration. Perform system restoration during storms and emergency events. Perform the work of receiving, recording, routing, dispatching customer calls, information, orders, and emergency calls. Serve as the tagging authority by leading and directing the application of the safety tagging procedures. Execute limited line clearance orders by confirming and directing the placement of tags. Lead, direct and supervise associates in restoring customers and safely clearing and restoring equipment. Recognize and reinforce strong performers. Take appropriate administrative actions to address weak performers. Control and operate all equipment on the gas distribution system. Mobilizing resources and resolving the source of gas odors, dig ins to gas facilities, cracked gas mains and gas pressure problems from low pressure 3.5' water column to 100 PSI. This includes the operation and troubleshooting of gas regulator stations. Control and operate all equipment on the secondary electric distribution system. Respond to all electrical service interruptions involving distribution equipment. Respond to electrical service interruptions up to and including Power Quality, Part Out and All Out categories at secondary voltages from 120/240V to 277/480V. Maintain and apply a working knowledge of the Exelon Management Model for business controls and meet management's expectation for conducting effective business. Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.

PRIMARY DUTIES AND ACCOUNTABILITIES

•    Dispatch and, if necessary, acquire additional Energy Technicians to address gas indoor and outdoor odors, carbon monoxide calls, gas pressure problems, building explosions, and various gas periodic maintenance and service requests. 
•    Dispatch single All-Out, Part-Out and Power Quality Events. Provide adequate ticket comments regarding outage characteristics in the OMS system. 
•    Acquire additional Gas C&M crews to support major gas leaks and damage to gas equipment and direct them on how to safely mitigate the gas risks with the operation and throttling of valves, pinching off of gas plastic mains and throttling of gas regulator stations. Keep supervisors informed of abnormal system conditions, major customer outages and equipment related problems 
•    Keep supervisors informed of abnormal system conditions, major customer outages and equipment related problems. Maintain operating log, interruption reports and associated records to accurately record system status and sequence of events. 
•    Plan, schedule and load all work for all Energy Technicians into their mobile data terminals. 
•    Draft work requests and work orders for gas and electrical distribution system equipment in need of repair. 
•    Acquire immediate support from other utilities to assist with locating their underground equipment in the vicinity of gas mains and services and coordinate response with on site gas crews, fire departments and police. 

JOB SCOPE

•    Independent judgment is essential in making the real time decisions necessary to maintain the integrity, reliability and security of the EED distribution system as well as timely response to gas and electric emergencies.

Position requires ability to work in a 24x7 rotating shift work environment.
Will also need to be available to fill routine overtime as well as emergency overtime/call outs. 

Qualifications

• BS in Engineering or technical field and at least 1 year professional experience
• Associates in technical field / High School diploma or equivalent AND a minimum of 2 years of job experience, preferably in the electrical field
• Thorough understanding of the EED gas and electric distribution systems, the ability to recognize system configuration, loading, and pressure issues, ability to formulate contingency plans and thorough knowledge and understanding of proper operating procedures obtained through successful completion of formal OCC training
• Excellent written and oral communication skills
• Demonstrated analytical skills and judgment
• Demonstrated ability to respond to emergencies and manage stressful situations
• Ability to work shift work
• Candidate must receive a 'Recommended' result on the System Operator / Power Dispatch (SOPD) test to be eligible for consideration

• Bachelors Degree Electrical or Mechanical Engineering
• Associates Degree in Electrical or Mechanical Engineering
• Minimum 2 years of job experience in the electrical field